Customer Ratings & Reviews

I bought a 5 year protection plan for my tv and the price was affordable. Now I don’t have to worry about buying a new tv or replacing it every thanksgiving.

Have not had to use the warranty yet since we just recently bought the TV. It was so inexpensive it didn't make sense not to buy it. Great value and I'm sure the service from the Geek Squad will be amazing!

The Protection for my television was the best decision I made with my purchase!

There friendly and try to help you the best they can

Peace of mind is a nice thing. With protection i can enjoy my TV to the fullest without worrying like a helicopter parent.

This is one of those purchases you make hoping you never need it. And with the quality of Samsung, I do not expect to. But it is pretty cheap insurance.

HAVEN'T USED IT YET BUT SINCE NOW I COULD BELIEVE ITS GOING TO BE GOOD SERVICE AND GREAT PLAN JUST IN CASE IN EMERGENCY WITH ANY DEVICE YOU MIGHT HAVE.

Got this with a tv. They came out and tested it when the screen went black. Replaced the tv immediately.

When ever I make a large purchase I always get the 5-year Geek Squad protection plan. It has come in handy a few times and well worth the price.

I haven’t had to use the service, but I’m glad I have it. I recommend extended warranties for most electronic products purchased.

They are very helpful and professional. We had the install our tv and soundbar. Did a great job. There was an issue that crept up and we were able to schedule a reinstall with no problems.

TV was great! The one it replaced literally died 3 days past the warranty. I purchased a five year plan.

Have not had to use this service yet, but I have heard great things from others who have, especially relatives and believe that if it is needed at some point Best Buy will stand and deliver!

Have not had to use this service yet, but I have heard great things from others who have, especially relatives and believe that if it is needed at some point Best Buy will stand and deliver!

It was awesome they came out and set up the new computer and showed my son how to use it properly and how to stay away from viruses

The remote ability to fix my TV and the in house installation as well as previous visits in store with computer ended up with all fixes with courteous, professional and timely service.

Couldn't go without it for my TV. Worth it for such a big purchase.

Prompt, professional, personable and very knowledgeable!

Highly recommend additional coverage. Great value!

As you know, even tvs have a ton of tech and software in them. All of the new consoles and 4k tvs are very expensive, so I highly recommend purchasing the 2yr geek squad plan through best buy.