Customer Ratings & Reviews

It has been my experience that “Flat panel TVs Fail” I won’t buy one without an extended warranty. Best Buy’s extended warranty used to be a money warranty however it is now a replacement warranty. Still a good deal but not as great as the money back Program.

Loved that a five year plan was offered for my new TV. I never buy any big ticket item from Best Buy without the protection plan!

Always a smart thing to have, especially since Geek Squad is so dependable, professional, and quick to respond/book appointments.

After needing my TV repaired, BB decided they couldn't fix my TV and sent me on a hunt thru the store to get a new one! TVs are made cheap and meant to break now, these warranties pay for themselves!!

Excellent service in the store by Bill in the Magnolia Center. Great knowledge and interest in my purchase. Great guy!

Geek Squad always comes thru. Couldn't fix my tv set while I waited so they said to go find a new one. Very simple process and very pleased.

I have continued to reenlist this service every year. The team is right on the spot with any problems. Fast, friendly and cuteous.

Better to have it and not need it than to need it and not have it. I've had to use this type of insurance before on things I've purchased at other places. It really saves you a headache.

Not much hassle anb a good price for extra warranty besides the manufacturer warranty..

Good to know my back is covered by these guys. Good guys.

Hard to open Foor Glass shelves too small Shelves fall out if not careful

The squad did everything they could short of replacing the TV

These plans are no brainer to me. Just one repair will more than pay for this as opposed to the repair bill higher than the units value.

The geek squad came in handy. Customer service is excellent.

Have used it therefore I can’t say anything negative.

Very professional nice person working at Best Buy Tk

Great job! their work was so good. I will come back

Good coverage even for lightning strikes. Glad to have the peace of mind protection on our large purchase.

Great protection plan for my LG75UR9000PUA for next five years.

This service plan came in very useful, as our device started to malfunction while under warranty. They took care of it quickly!