Customer Ratings & Reviews

I needed this plan just in case additional help was needed for items purchased. Wasn’t clear on what the Geek Squad does.

I have used Geek Squad Protection twice to replace tvs. Will always recommend it on expensive electronics. Geek Squad always very professional in handling claims.

never needed to use it but still great to have if a problem should come up

I've had three occasions to use Geek Squad services since buying my Dell Laptop last November - each time the service was expert and timely. I recommend them highly.

I can say good or bad because I haven’t had to use the service. So I only gave it 4 stars but it’s good to have

I always recomend geek squad for all purchases. This helps for any unexpected issues that you might have with your device.

So glad we bought this coverage, and it covers power surges aka lightning strikes too. Saved us $$$ on a repair. Thanks BB :)

Great service plan for your electronics. Best Buy holds up to their great service plans.

always great no matter what problem I have. It's nice to know theay are there if needed.

I like the concept of Geek Squad protection. I have not had to use it thus far but I am comforted knowing my TV is covered.

the best deal in tech for those who know, IF YOU KNOW YOU KNOW

Better have it , I will recommend to all my friends and family

Got with new tv purchase on sale so got deal on geek squad warranty. Have not yet to have to use it and hopefully do not have to but gives peace of mind it is therw if and when needed.

Not sure what this is even protecting at this point but best buy keeps great records so if I need it they'll take care of me.

Checked tv advised me to ask for a return due to bad a power board

You will need it if something goes wrong with TV for sure

I like the peace of mind when I need the service I don’t have to worry about the cost… it’s included.

Always buy a warranty with the longest term you can get with todays electronics.

Always been happy with their warranty service if it dies they fix or replace it

Gives me comfort that if anything happens I can get some support