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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30417 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 429 Showing 8,561-8,580 of 30,417 reviews
  • Rated 5 out of 5 stars

    Go back to the old renewal policy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection you can buy but i hate how best buy changed up their policy. Very few items and be renewed. I think it's works out for best buy now instead we the customers..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5year Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used Geek Squad before and are year happy we have this 5 year service on our TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have with any product over $50. I never but anything without getting the extra warranty for it. Geek squad is most definitely the best extra warranty you can get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get geek squad protection whenever I buy something high ticket. Geek squad has never let me down. I will purposely price match at Best Buy so that I can get this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and reliable however the turn time has become a bit slow. It now takes 6 -8 weeks when in the past it would have taken 2 - 3 weeks. Otherwise the service is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer support from Best Buy. Anything wrong they will come to me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad always reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is always available to answer my questions. Great for me I haven’t had to utilize the replacement or repair feature but good to know I have coverage if I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer to have Geek Squad over anybody else. They are excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful picture and love the size. Best tv purchase ever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it it’s amazing Tv I recommend it for everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sale for Good Friday extra protection for a good product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The representative was very helpful and friendly she explained everything to me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection every really helped out quickly and effectively

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection every really helped out quickly and effectively

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been fortunate in only having to use Geek Squad once. I purchase this protection for all my purchases. With the added protection it they offer, it just made sense.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TCl 2e

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the colors. We've had another TCL like this for the past 5 years. The LEDs went out on that one and this one looks just as good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get feed squad plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only protection Plan that I ever buys from Best Buy geek squad. Never had any issues with them refusing to service or replace a product. Highly recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Geek Squad plan to protect two of my Samsung TV purchases. The plan was better priced than the competition and it also offers two more years of protection for a total of five years. Recommend anyone purchase these plans on TV's.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK-A-MANIA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad did such a job and explained in détail everything that i feel like a "GEEK"!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great plan to have and good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have. Got the 2 Year plan and if any thing happens to my 65 inch tv they will take care of it

    I would recommend this to a friend