Customer Ratings & Reviews

I haven’t had to make use of my Geek squad protection plan as of yet but based on the description of the plan, it seemed too good to pass up. Hopefully if I ever have any issues, bestbuy will honor this plan with little to no hesitation.

They are awesome never had problems with geek squad

This servive has been convenient and helpful to get back to what was doing.

This servive has been convenient and helpful to get back to what was doing.

The Geek Squad Protection gives me added security for my products. It ensures me that Best Buy will provide that additional layer of protection needed for appliances.

I would highly recommend buying a protection plan for any large electronic purchased.

It’s perfect! Finally a great picture on a tv! We are very happy with it

I'm sure this is a good value. I have the 5 yr protection. I have not needed to contact the Geek Squad as my tv has thankfully had no issues.

I was made aware of all the functions. And he explained clearly what apps would cause problems for my laptop. Thanks Best Buy agents for sharing information with me.

Whenever I have a problem, the geeks squad is always on top of it. The staff has very good customer service skills, which is a plus in this pandemic area.

Our tv stoped working and we were able to get a replacement. Very easy process

Love the Webroot, Ive had the service for over 5 years and havent had one problem thank you

Super helpful in every aspect, always there to help

Geeks are the best at repairs and knowledgeable about most electronics.

The agent was able to remotely install the drivers for my printer on my pc. They were supposed to be installed with the original purchase, so kind of a net net zero.

The Geek 5 year protection is the best deal for the money you will ever make. We always buy it and had never regretted getting it. Peace of mind

Protection plus -- you always want to buy extra protection for your product especially when you have such a large investment… Any electronics will fail at one point and you would like to make sure you have it protected…

Always bought the protection plan for TVs or consoles and can’t complain about the service but I can say if you bring in your tv make sure to look at the Outer edge frame of the front idk if they care for TVs much but mine was scratch last year after it was services by the geek squad.

So thankful that this service exists. Life saver. You will never regret purchasing this service.

Purchased the Geek squad plan and will now be able to take in my other laptops to be diagnosed if need be ;currently have a system that was sent out and I will get a percentage off of the cost can’t beat it!