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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30861 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1374 Showing 27,461-27,480 of 30,861 reviews
  • Rated 3 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it but I had a bad experience in new Braunfels with a TV I bought that was defective. So I bought this as insurance in San Marco's against the bad experience I had in new Braunfels. I will never enter that store again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service for the price; could be better, but then it would cost more

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Customer service just bought a new tv and need an extended warranty

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best deal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the protection plan. No hassle repairs or replacements.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Havent had to use it yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased it with the new TV but have not used the extended warranty yet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Havent had to use yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seemed like a worthwhile purchase for a new TV, but haven't had to use yet.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    scam….

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This insurance is a scam; it doesn't cover anything. It covers the same things as the manufacturer, and the manufacturer covers them for free. I recommend you don't buy it; it's absurd and ridiculous.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Employee did not do a very good job at explaining the coverage, I was interested in accidental damage coverage not basic manufacturer warranty that’s free with the product. I most likely will not be repurchasing this product.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    I got it to make sure i had some protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it because..with my previous tv i didnt.....

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Geek squad protection? Really?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beware of warranty terms actually starts the date of purchase and not after manufacturer warranty expires as the employee stated. Shame on myself for entrusting the sales person and not reading the terms. And shame on the sales person for the misinformation to get the sale. TV went out one month after this warranty expired.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. But it’s early to review product as I have just taken delivery

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service on top of it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. I already have norton and decided to stay loyal for now.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I don’t know what’s wrong and need help, they are there for me

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    having the protection for your expensive electronics is a good idea

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Questions asked and answered. Returns easy and replacement easy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Would recommend.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an open box OLED and didn’t hurt to get extra protection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this 2 year warranty for piece of mind. No issues so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The piece of mind, knowing my purchase is protected, well worth the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the geek squad. They are nice helpful and professional

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better be safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to get the geek squad warranty with tvs because if something happens

    I would recommend this to a friend