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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30820 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 220 Showing 4,381-4,400 of 30,820 reviews
  • Rated 5 out of 5 stars

    Geek squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 years for only $20! Such a great deal!! Have the worst luck with tvs, so glad we got the geek squad this time around!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great warranty, not a great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy the warranty with electronics. I regret buying this Roku tv and will buy a better brand next time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase for TVs!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this 5 year plan for my OLED Tv. Best buy is the only retailer I found that covers burn in as part of their warranty. Only warranty worth the price for OLEDs in the U.S

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable and important to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have geek squad with every purchase because of their reliability and excellent service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my printer. When my printer quit working, Geek squad assessed it and gave me a brand new one. I was back in business the same day!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-Year Protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty covers my new TV for 5 years! While many see these warranties as a waste of money, I would rather not take the chance on having to buy a new replacement, as my last TV stopped working after 3 years. Good investment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Geek Squad Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't have to worry about anything with the geek squad, Making a phone call and having no worries makes me happy. Geek is always there when I need their help. The team is very acknowlable and it's a pleasure speaking or working with them. Keep up the good work, Geek Squad....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keeps my blood pressure down

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the laptop, like to keep them as long as possible, and this seemed prudent. I mean, I really like the laptop (Samsung Book2 360 13" screen).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad always has our back ... !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought a 58" Vizio 4K Smart TV, and added this 5 year extended IN-HOME service warranty, for $99.00. We have Geek Squad Protection on ALL our Best Buy products.... laptops, tv's, cameras, etc. Haven't used any of the warranties, yet, but they are in place, if necessary. For a $500.00 tv, that's only $20.00 per year..... pretty cheap "insurance", huh?!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully it pays off. Sometimes it's a gamble and your stuff actually lasts as long as appliances and TV's use to last.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On Time Neat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time, neat, left no mess. Made sure all connections displayed properly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Expensive Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't buy the extra warranty on our last 75 inch television and it blew out after only 6 months of average use (on about 2-3 hrs a day, most days). So this time, we're prepared.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I insaled my on tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv exelent picture and sound I wish it had better remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not taken advantage of this yet but the price was reasonable. we have electrical outages and i wanted to be protected in case there was some damage to our recently purchased television during an outage. again I thought the price was very fair. I would recommend it to any one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful and puts mind at ease if anything were to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad i added this on bc they help me with all my problems if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty set my mind at ease when I made my purchase, because I was able to enjoy my purchase without any worries if something were to go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very low price for the years of service protection ever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always reliable and have the answers I need if there's an issue with my tech

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television install and set up appt.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    setting up my new television and mount purchase along with my install appt. at my home for my telelvision was easy with the help of the Best Buy Customer Service Representative Margie.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have for Big Expensive, and Heavy Items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service and follow up are very good. This is a much better alternative to square trade. The 2 year plan is essentially worth one extra year after the factory warranty expires. But no extensive calls with the manufacturer that will leave you exhausted and angry. The Geek Squad experience I had with my TV was a piece of cake.

    I would recommend this to a friend