Customer Ratings & Reviews

We bought a 5-year warranty just in case. But we send up the TV by ourselves. Process seemed a little long but we're not so savvy.

Always happy with geek squad great customer service

definitely worth making this purchase and came in handy

The agent that came to my home to service our tv was professional, knowledgeable and on time as promised.

Recently purchased a High End Oled and had an issue, was able to return for replace placement and decided to get pieces of mind with this protection. Also saved a lot on this with Best Buy total tech support.

Haven’t needed to use it yet but looking forward to the geek helping me out

I have had the protection plan and used in the past had no problem, they fixed my problem. The plan did what I wanted it to do very happy.

Trust me it’s worth getting this covered. When my other Samsung tv needed to be replaced, they came to my house and took care of everything.

This is the best investment for a modern TV. They don't last and this has you covered

Called them because of problems with the screen and the GEEK SQUAD diagnosed it and knew what was wrong with it immediately.

It's when you think that nothing will happen with my purchase, suddenly something happens ans you wished you would have added protection. ALWAYS GET GEEK SQUAD!!

Its a piece of mind and easy to use if needed in future.

Very good service. Explained to us the features of the item we got. Good job !

The sales agent was great. Made sure i understood what i was buying. So no buyers remorse

I always buy the protection plan for major appliances it comes in handy I replaced the a 65 inch Vizio that stopped working right before the warranty ran out

Excellent service knowledgeable technicians. The most comfortable warranty/protection I've purchased

It’s a decent TV for the price paid. Has a lot of features to learn and familiarize. Maximum volume could be louder. Would invest in a sound bar for entertaining.

I have used geek squad in the past and their service has been consistently great as always for many, many years.

This was my most valuable purchase yet at Best Buy. I couldn’t have gotten a better deal elsewhere. I got the 5yr plan on top of it!

I had problems with 2 items i bought and both times was excellent