Customer Ratings & Reviews

I didn't keep the TV so I was refunded, and it went to the next TV I bought. Oh, I would suggest getting the 2 yr protection plan, it's cheaper than the 5 yr plan and when its time to renew, it is MUCH cheaper!

Always safe to back to help, when your not sure what wrong. When you have tried all things.

I bought 2 years of Geek Squad Protection for a Hisense TV. The tv had a manufacture warranty for 2 years. I started having issues with the TV as soon as it got outside of the warranty. Hisense said they couldn’t help so I called Best Buy to see about my Geek Squad Protection, the rep told me it ran concurrently with my manufacturer warranty from Hisense. So I’m not only out the money for a defective TV, I’m out $120 for GSP that didn’t start after my manufacturer’s warranty ended.

I purchased the tv warranty just becasue I have always done that since purchasing led type TV's. It is a nice safety net.

This is nice to have because its peace of mind for the years it’s covered

The service provided was wonderful. We have purchased protection plans with many of our electronic items, and they have all proven to be worth the money.

Purchased a protection plan for my tv I feel it’s always worth having geek squad protection, I’ve never had issues with getting things fixed or replaced

Would never buy a TV without it!! Have had numerous house calls and their teams are outstanding.

Will not loose with the Geek Squad Protection, the best love. Feel Secure with Geek Squad. 100%

Geek squad is the best, and is always avaialable even by chat to help

I feel this protection plan was a little bit high for 5 years. But having experienced sound quality issues with tv purchase within the first year, I feel that I made the right choice of buying a protection plan!

I had to sell the tv I bought from best buy cause it was never being used, and I was wondering if I could canceled the warranty on it. since I sold it to someone else

I always get the geek squad protection. Thank You

Excellent as usual. Always good care by Best Buy's Geek Squad.

I received this protection, along with the gift of a notebook. I truly appreciated, the added protection.

Unfortunately I never use it for any mounting or repairs, however, I was able to exchange a damaged TV which is still on warranty.Geek

Great Tv easy from the start up and got me watching all my shows! The magic remote works great!

Very help and kind . Professional service was fast and easy

Bought this for my moms tv just in case. Love geek squad very knowledgeable and if your product can’t be fixed and needs replacement no problem

Thanks for the great service and I definitely recommend shopping at best buy