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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30818 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 841 Showing 16,801-16,820 of 30,818 reviews
  • Rated 5 out of 5 stars

    Dependable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you buying a product from a very credible store you kinda want every service they offer

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Wasn't super happy with my experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a plan for my last 50" TV. had issues after year one and geek squad came out and replaced the main board. year two it started giving me the same issue and was told it couldn't be repaired. Instead of giving me a comparable TV, they gave me the money back I paid for the TV. That would typically be good but I got this TV at a huge discount so I could not possibly replace it with anything comparable. I would have rather had my TV repaired or given something similar. When I purchased the plan I asked if the plan would get me something similar if it ever came to it and was told it would. I specifically asked because of the low price. Instead I had to add $500 of my own money to get something similar. Geek Squad should really provide more options when fulfilling their plans.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is always needed any time you purchase a new item. Saved you a lot in the long run

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is always needed any time you purchase a new item. Saved you a lot in the long run

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would Never Buy A Product Over $500 Without Adding Geek Squad Protection! Great Value!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOOD PLAN!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GSP is always a life saver when something goes wrong with the TV , they come right out and check everything and let you know what the issue is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is always available for help on items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have protection on my television set in case something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used them for my PC but not for the TV as haven’t needed to. They were great on the pc, which is why i bought for the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality!!!! Mount it on that wall that tv looks amazing on it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love having peace of mind!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that there is a warranty offered on my large purchase. It's nice having no worries for 5 years!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safe for my tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very important and very cheap . If tv is broken within 5years it’s replaced .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-Year Standard Geek Squad Protection

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent plan to cover on t and all electronics issues with computers tv excellent purchase thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Access to the Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never know when something may not work correctly and having this makes me feel better. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use this yet. Thank God. But well worth it with the technology. Why take the chance of something happening.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    showtime

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks Best Buy the protection plan its what I need. Everyone should get it's on appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adam was great and took his time explaining what he was doing before final installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind when you buy this item. Smartest thing to buy when you buy expensive equipment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geeks R Us

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad does a good job. They’re friendly and upfront about what they can and cannot do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and has always worked great for me when needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy protection plans are a must have for any purchase I make. With it, I have no worries about my purchases having issues.

    I would recommend this to a friend