Customer Ratings & Reviews

Landon was super helpful in my research for a tv upgrade. I was specifically interested in the 4K tvs' with 120hz refresh rate for under $600. This Vizio was on sale & $30 less than what Wal-Mart priced for& I got the geek-squad protection since I got a baby on the way & there may be possibility of breakage in the first few years. But with that protection, all I have to do is bring it to the store to resolve my problem rather than shipping it to a repair center & waiting weeks..Plus this option was the best deal Landon was able to find & I was able to physically preview before buying. I'm thrilled to enjoy the modern perspective of entertainment & thank Landon & the team for making my experience above & beyond.

This TV has the best picture of any tv I've ever owned. Even the sound is great. My only draw back would be the game mode. While it has to be in game mode for some fast moving games for the timing to work the picture doesnt look nearly as good. Only use game mode if the controls feel sluggish and it will corret them. Otherwise use the best picture you can and your game will never look better.

Just gotta love geek squad there are amazing and customer service is great as well

Had my lgc1 get burn in and got refunded the full amount very quickly. Upgraded to the lgc4 very happy with this choice

Great customer service and easy to create a claim.

Haven't had to use it yet, but have never had an issue with warranty plans from Best Buy!

This is one of the best investments I've ever made! I ended up using the Geek Squad for ALL of my electrical items purchased at Best Buy or not! The protection is soooo applicable to so many scenarios of needs by a common user of laptops, cell phones, copiers and tablets! The services (in person or on the phone), the automatic extended warranties and free deliveries have more than paid for my service protection twice over! Each "geek" has been stellar in their knowledge and friendly in their service!

I always get the 5 year warranty on my TVs because they inevitability end up dying on me or getting stuck pixels and best buy has always been great about fixing the tv if they can, or usually they just refund the price I paid and that usually is more than enough to get a new TV woth better resolution and get another warranty. Newer TVs may have a great picture but the build quality is nothing compared old CRT TVs so it is worth it to get the warranty on products like this or any electronics because they always seem to fail within 5 years.

[Employee of bestbuy] Honestly, the Geek Squad protection is very customer-friendly and hassle-free to use.

So glad I had purchasd the plan with our newn55" Hicense tv. Covered the black out screen that happened in the middle of a movie for no reason. Delivery drivers and support both said they are seeing this more and more. Sonin my opinion the cost for Geek Squad protection was well worth it! Did purchase a 5 year plan for new 65".

I have not had to use this time I bought the protection. It does however give me piece of mind. Another time I bought this protection and did have to use it and it was easy to have them take care of everything.

I got the Geek Squad coverage on a brand new LG C4 oled. It's my 1st oled which is an incredible tv. But wanted the peace of mind with coverage on this TV just in case

HiSense at its price point is best Television. It serves my purpose very well without spending much. The amount I saved compared to buying expensive TVs, now I can spend on better services like high resolution streaming etc.

They told the truth when a thing happened they gave us a new one.

They resolved my issue by replacing my TV with a bigger model after seeing that my TV was unrepairable. Awesome job Geek Squad!

I love all my products worked very good my sound bar both tvs work just excellent

Fantastic customer service. We had a question about setting the sound on our new TV and they helped us figure it out right away!

Best Buy has the best protection plans for the cost

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Having coverage on a super expensive greatest tv of all time til 2030 is very relieving