Customer Ratings & Reviews

I had an issue with my TV. Tje replacement parts were unavailable. My TV without was replaced without a deduction for depreciation and without hesitation.

Agent came over help set up and answer all our questions. He was friendly, personable and patient. Great representative for Best Buy.

I am very happy with my new television. Good reception and clear picture. So happy I purchased it for me

If it wasn’t for GS coverage I wouldn’t even be making this review thanks for fixing my issue

The agents mounted new set to existing mount, set up and walked thru basic operations and functions. Saved a bunch of frustration using Geek Squad

Trust me you will not go wrong with the geek squad protection plan I can honestly say they've honored everything I've sent their way with the protection plan. It doesn't get much better than that hard to find good companies like that nowadays.

Better safe than sorry. Just get it, it ends up being worth it.

I will go back every time for my iPhones and iPad. Great people

Geek squad are always very helpful when ive had a problem with trouble shooting something i dont understand. Thwy are very professional.

$25 for a 5 year warranty on a tv on sale for $150. I hope I won't need them but couldn't pass it up.

Had to use this for the laptop we purchased. Good investment as the laptop itself was on the cheaper end and I was worried about reliability. Replaced the screen and speakers 20 months into the plan. Actually got an updated motherboard out of the repair as well.

I like the added protection the family enjoys it. It gives you peace of mind, especially with young children.

The Geek squad team are awesome! I hate that I waited so long to get their help. I get nice guys that know tons of stuff. They have helped me with setting up a new laptop, got my old printer to communicate with my new laptop and did the greatest job on my install of new wall mounted tv with sound bar. Great guys!!!

I purchased this 2 year warranty to cover my 55" LG LED Smart TV which as an exchange for a 55" Insignia LED TV that was deemed not repairable through my previous Geek Squad Protection Plan. Even though my TV was in limbo for over 3 months to get the exchanged one I felt it was worth it for the money. To replace the TV for a comparable one would have costs me well over $699.

Was having problems with my wifi on my smart tv. Called the Geeks, tried some fixes over the phone which didn't work, they scheduled an in home repair. within a week my TV was fixed. The techs that came to fix the Tv were very professional. Didn't leave until all my questions were answered. Would recommend the protection plan.

I bought an inexpensive smart tv for my grandkids to use in our garage. So far so good, but I thought insurance would be a good idea, and the price was right.

Well, I've never really had to use geek squad and that means the quality of the products purchased are a success.

I have used the Geek Squad to install my new dish washer and work on our computers numerous time. the services are always, fast and efficient, and I will always use them to make things work in my household.

Great mount works with any tv this is just what i needed

Good extended warranty for a good price hopefully I’ll never have to use it