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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30423 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 439 Showing 8,761-8,780 of 30,423 reviews
  • Rated 5 out of 5 stars

    Geek squad install my tv for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected sll of the lights

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is customer friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were helpful and friendly. Helped me each step of the away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I normally get this protection because it's better having it and not need it, than needing it and not have it. I have used this protections some times and the service that I have received is excellent. You get the service as promised when you buy it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the geek squad warranty. Hopefully I don’t have to use it. Howevever I did have to use it on a Maytag washer and had no issues with them repairing it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the warranty!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a warranty. I dont think much really needs to be said lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owoods24

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great delivery great information easy set up easy to contact

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these guys. Have always helped me with advice on installation and gave me delivery options that best suited my schedulle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it and yoh wont regret it if you items break

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really would recommend adding this to your purchase its not that expensive and covers just about everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Birthday gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My brother loves his tv. He ended up getting it for his 16th birthday

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Add On to Reduce Worry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have peace of mind on my brand new Sony OLED Tv. Great purchase for sound of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't leave Best Buy without it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase Geek Squad protection for all of my devices because Best Buy has your back if something goes wrong. They've come through for me on previous experiences and will never leave Best Buy without this coverage!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Heard they were good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet but seemed like a good value. I did actually hear good things about them and it doesn't hurt to have extended warranty.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good service that I initially purchased in 2015 when I bought a MacBook. I purchased in 2018 when I bought a Samsung smart TV, I haven’t had to use it yet. But it’s like with any other warranty or “insurance” it’s a hypothetical if something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent services, always available. There was a little trouble at first in the setup. Got worked out. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although at this time I have never had to use my Geek Squad warranty protection plan but it is nice to know that I have it in case I need repair or replacement of my equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad are the BEST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Protection is essential for all my merchandise that I've purchased They provide excellent services and have always resolved any problems that I've had in the past

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A extra protection is a must and needed for sensitive and expensive electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can wait to use it. I got it because my last mess up with in a year and there was nothing I could do about it. This for backup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I got this. TV broke, Geek Squad came out next day, couldn't fix it so they replaced the TV. Bonus - the TV I originally purchased was no longer available so they upgraded the TV and restarted my 2 year warranty with the new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The extra that I need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Major purchases always get the the Geek Squad Protection. You never know what may happen, but this gives me a sense of comfort.

    I would recommend this to a friend