Customer Ratings & Reviews

They are always available to help, with any questions you have.

These guys are great and would recommend. They are friendly and quick

Had to use this for the laptop we purchased. Good investment as the laptop itself was on the cheaper end and I was worried about reliability. Replaced the screen and speakers 20 months into the plan. Actually got an updated motherboard out of the repair as well.

Just wanted to get a little extra protection for my new TV.

Great covetage. It makes you feel safe and you are protecting.

I hope I never have to use it, but the coverage is good for a good price. Only negative is that I would have to bring it in because it is smaller than 42". I guess that is OK, but I am a small 65+ woman. Not easy for me.

knowledgable. covers burn-in for oleds. what else do you need

The Geek squad team are awesome! I hate that I waited so long to get their help. I get nice guys that know tons of stuff. They have helped me with setting up a new laptop, got my old printer to communicate with my new laptop and did the greatest job on my install of new wall mounted tv with sound bar. Great guys!!!

Great service ,great quality,best customer service

Yes a must have for any investment! Theres also a membership you can get for geek squad on all your items instead of buying them individually with each item.

Was having problems with my wifi on my smart tv. Called the Geeks, tried some fixes over the phone which didn't work, they scheduled an in home repair. within a week my TV was fixed. The techs that came to fix the Tv were very professional. Didn't leave until all my questions were answered. Would recommend the protection plan.

I purchased this 2 year warranty to cover my 55" LG LED Smart TV which as an exchange for a 55" Insignia LED TV that was deemed not repairable through my previous Geek Squad Protection Plan. Even though my TV was in limbo for over 3 months to get the exchanged one I felt it was worth it for the money. To replace the TV for a comparable one would have costs me well over $699.

I have used the Geek Squad to install my new dish washer and work on our computers numerous time. the services are always, fast and efficient, and I will always use them to make things work in my household.

My Geek Squad protection plans, of which I have several is a prime reason why I purchase all of my major and minor appliances from Best Buy. Whenever something goes wrong, which is not often, Geek Squad is there to take care of it. Outstanding!!!!!!!!!!!!!!!!!!!!!!

Great service and set up. Amazing job. Wonderful guys

Great product and a good price.Nice crisp picture for gaming

Had a dark spot on my previous tv after a year and half. Geek squad gave me close to what I paid for it. The 800 number wanted to replace the tv with a smaller one or give me close to 200 less than what I had paid for..make sure you go into your store if you are not happy! They will take care of you there! I love my store!

Usable and easy to apply it to get the help that you need. Just remember that it is concurrent with a manufacturer warranty.

The Geek Squad Protection plan helped me the end of May when there was a lightning strike near my home. Having it allowed for a technician to come out for a service call that I was able to take advantage of.

I've actually had to use this service before with a crappy Vizio TV i had in the past and if they can fix it they fix it if they can't fix it and the TV is crap they will let you exchange it no questions so if you protect your investment then you need this.