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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30845 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 700 Showing 13,981-14,000 of 30,845 reviews
  • Rated 5 out of 5 stars

    Must have for outdoor tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the protection plan primarily because I was using the tv outside. No issues thus far, but the plan is renewable as well which is a great perk.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeking out on geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent’s really know there stuff, just call them up and they will help you anyway they can

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy always takes care of me after purchase. Geek Squad stands by their product repair and replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to call them yet but I know they are there if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped me load up TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always nice to have piece of mind. I always buy insurance and I always end up using it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect my stuff 3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get protection with bestbuy. May never need it but it’s a good option to protect your tech

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect my stuff 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get protection with bestbuy. May never need it but it’s a good option to protect your tech

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect my stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get protection with bestbuy. May never need it but it’s a good option to protect your tech

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gives us peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's Geek Squad is the greatest protection and repair service around. Let the pros do what they do best and if they can't fix it, they will replace it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I purchased the tv and sound bar. The rep gave me an option to warranty my tv. Just in case it breaks. I was happy overall with my most recent purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always get the geek squad protection plan i have had zero problems with them. And customer support is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always get the geek squad protection plan i have had zero problems with them. And customer support is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always get the geek squad protection plan i have had zero problems with them. And customer support is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fair price. Have not had to use yet for the item I bought however, I have used their services before with ease.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've bought the warranty before and it paid for its self.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For 5 years if anything happens to my television it will be replaced asap. It was only $30 extra instead of paying for a brand new tv. Sounds like a deal to me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really worth it, any problems arise just take it in and get answers & solutions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good warranty for the money. I imagine they will just give you credit for your purchase so you can get another unit. Forget about support or repair (from Best Buy? haha!!)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad teke my old TV and instalemos New TV qu

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents explain me evrithing about my warranty if pass something again in a few years ia verry friendly and respect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage is good for teenagers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    protection is always good for teens. You never know what they could do the tv.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Desi. We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.