Customer Ratings & Reviews

Excellent customer service, on time and very professional.

Great 5 year Geek Squad protection on all. Wow. I can call or go inside the store if I have any questions.

If you are going to spend money on a product it well worth adding a extended warranty for added protection

Comes in handy everyone should get it. Also saves you a lot of money during these times

I highly recommend this service. If there is a problem, you do not have to go back to the original manufacturer.

In today" high tech era, one cannot go wrong buying protection plan for expensive gadget like high end TVs

Perfect job. The tv is straight on the wall and looks amazing.

Did great job ,fast and neat.work area clean. Was friendly talking and answering ? Kids had

GEEK SQUAD PROTECTION, NEVER HAD TO USE IT . BUT A MUST BUY JUST INCASE ITS NEEDED ON ALL EXPENSIVE ITEMS

No there’s warrantee it protects your TV for five years will recommend it to everybody

The geek squad service is a great investment and puts your mind at ease.

I have used Geek Squad twice...both times they were very up front and helpful. They explained what they could do and the value added...very satisfied.

I never buy an expensive product without some sort of protection plan. Geek Squad has never let me down!

I always get geek squad protection! They always help, even if it's a simple solution handled over the phone they are always knowledgeable and polite.

I'm finally writing a review for this tv. I had a thunderstorm about a few months after purchase and the quality of the tv hasn't been the same. I reached out to best buy to come fix my tv and just like most of you said, I had to contact Hisense to come out. because of the Manufacture first year warranty. Three tv specialist have been to my home and nothing has changed. The picture isn't sharp/clear at all anymore. I was told that I have to deal with this tv until after the one-year warranty is over. I couldn't believe I had to wait this long to enjoy my tv. Withing this timeframe I went back to best buy and brought another 85-inch tv which I'm happy with. I agree with one of you said, why did I pay for a 5-year warranty when it really a 4-year warranty? My one year is coming up, and I hope best buy can take care of their loyal customers. But I wouldn't recommend this tv for anyone. The worst tv I ever brought.

the agents are awesome and they know what they are doing when it comes to services that you have with the product.

I haven't used this protection plan (and hope not to have to) but it's good to know that Best Buy Geek Squad will come if I need them.

I’ve taken advantage of Geek Squad services more times than I can remember, always a pleasant experience. Bravo!

The agents set up my tv and hooked it up to my cable and made it so easy for me!! I'm so thankful!!

The Geek Squad was great! They were very professional and made the whole process a lot easier!