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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30846 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 750 Showing 14,981-15,000 of 30,846 reviews
  • Rated 1 out of 5 stars

    BROKEN TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give it a 0 star I would, brand new tv came broke and customer service was terrible saying it’s nothing they could do about it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get the Geek Squad protection since we have kids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warrantee!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With all the things that have gone wrong in the past with purchases, I highly recommend adding this warrantee!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With all the things that have gone wrong in the past with purchases, I highly recommend adding this warrantee!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped me move everything purchased. Havent needed to call about anything broken. Pricing was very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year Geek square warranty on Samsung 58" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope jo never have to use this 5 year warranty, but just in case I am glad I have it!5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I have used the protection program it has worked great. Remember when you needed you have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Essential purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Essential purchase to make. For expensive items like this one it is key to have the insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so thankful for geek squad because it saved me from losing money on my tv when it stopped working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty protection plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy has always been great with my purchases. This 5 year warranty for my new high definition TV is solid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always include the Geek Squad extended coverage when I purchase electronics or appliances from Best Buys. Great deal and a piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the Best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a simple process, installers we're courteous, knowledgeable and cleaned up after themselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv works great especially for the sale price on black friday

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this plan as a protection against future issues encountered with my previous TV (not purchased from Best Buy). Good price, great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best tv. Would buy again good price every one should buy this tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't need to use it yet for my tv but wonderful for my computer thanks !!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service product for any purchased items at store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great to be able to walk in and have help anytime you need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hails

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always a pleasure. Very reliable and good customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff is very friendly they always try to find a better solution , they make you happy with the final result

    I would recommend this to a friend