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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30848 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 774 Showing 15,461-15,480 of 30,848 reviews
  • Rated 5 out of 5 stars

    The best investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best investment you can make, do not see it as an expense, it is not known when you may need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection and plan to have. With such a great price you can’t go wrong plus it covers so much

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use it and hopefully I don't have to for my 60" LG SMART TV. It's great to have coverage for an extended period. I've used the plan before on other items and have had each one fix/replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s amazing what they offer as warranty and the price was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed all my devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set my TV and connected all my devices now I got my true home theater effect enjoying a lot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the service provided by the Geek Squad. They are quick and very thorough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is good that was able to add 4 years service to our tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squard help repair my computer and get warran

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesperson was very helpful and very knowledgeable of the service and explaining the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this protection plan just to have a good security I’ve used them before so I always get this…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is a valuable protection plan. They are very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Geek Squad will be able to take care of all my future problems for one price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will recommend this service of the geek quad looking for help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was offered a warranty to add on with my new TV when I picked it up

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Glad we purchased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped with computer issue and made it really simple to resolve.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Never Had to Call

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've purchased several items from Best Buy and purchased insurance for them, but I've haven't had the need of contacting Support for any issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    extra coverage works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was going to be a gift so I wanted the warranty to extend the manufacturers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sooooooooo convenient. I got this for my dad because he doesn’t have good luck with appliances.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I have not had to use this yet....and hopefully not ever, I was kinda disappointed at purchase time. I expected some papers describing where and who to contact - at least an email. If I ever have to use it, I will need to chase down the paperwork. Overall did not get a warm-fuzzy on this service.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    LG 75 TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents installed my wall mounts and connected my TV with all devices. Great job Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a no brainer. The protection always pays for itself since things aren't made like they used to be.

    I would recommend this to a friend