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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30848 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 804 Showing 16,061-16,080 of 30,848 reviews
  • Rated 5 out of 5 stars

    Standard Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the Geek Squad 5 year protection to make sure my products last as long as they can.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for our tv so happy with my purchase today

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad responded really quickly great customer service and takes care of any repairs

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geeks are great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents always have the answers, service is great also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i always have has geek squad, never fails

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i protect everything i buy, you just never know, there plan covers everything pretty much depending what device you purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best protection for the product of Best Buy, the area were I lived have problems with energy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 5 year warranty, haven’t had to use it yet. Just a security blanket in case something fails.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Backup Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been disappointed before when Factory Warranty ran out . Had to make sure it don’t happen again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A smart plan-so worth it :)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad we bought this coverage, and it covers power surges aka lightning strikes too. Thanks BB :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the geeksquad employees are very knowledgeable of what they're doing! Happy with the customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JDMjr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will recommend this service works well replaced or repaired

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seriously, why would you ever buy something without Geek Squad. This is what in equivocally separates BestBuy from Amazon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seriously, why would you ever buy something without Geek Squad. This is what in equivocally separates BestBuy from Amazon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great feature@

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO know what I what I would do without the geek squad. They are knowledgeable and friendly. Hire more!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hreat guys they get the job done sometimes it hard to get an appointment but otherwise great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents are helpful by phone or in shop. Geek Squad gets my problems solved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Experience Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When My Oled screen Faild they replaced it with no questions!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv exchange

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warrant was nice because the tv fell off the dresser so they replaced the whole thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it yet but I have in the past for other items. Overall it's worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team is ready for whenever I need help with any issues regarding my tv

    I would recommend this to a friend