4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30812 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 119 Showing 2,361-2,380 of 30,812 reviews
  • Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and always reliable, whenever my items are damaged they quickly can help me fix the issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your products

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent coverage, you never know what could go wrong, No need to hassle going to the manufacturer, protect yourself It's an excellent price and product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good plans and they stand behind exchanges or returns with no questions asked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had 2 tvs replaced by Best Buy and had no problems with them! I always buy it on all my tvs! About to buy another tv from Best Buy and the service plan! Only people I buy from!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know we bought this protection for a computer that are 7 year old child uses and I've already forgotten I had this plan it's been a year now and had absolutely no issues with my computer. So I'm happy to say I bought this plan for issues but it's funny I've already forgotten about the plan. It just goes to show that Best Buy sells a product that doesn't need a plan. I'm not saying I didn't need the plan I'm saying I bought a good product regardless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Geek Squad in the past, and they have been very helpful. Knowing that you have someone to call when something happens to your product is a relief.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Plan The Best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most protection plans are a waste of money but this plan is money well spent. After 3 years my OLED tv’s picture went bad and Geek Squad replaced it with a brand new top of the line tv. I am extremely happy and I highly recommend this protection plan to everyone with a high end tv.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! We love to hear stories like this. We try and make the process as simple as possible to get you back to enjoying your TV. If you have any questions or need any help, please let us know.

  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend the Best Buy warranty - it saved us a ton of money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Maybe the best out there.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have when you need it. Came in handy a few times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad help me like no other

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really amazed about how the service was handled, just call and they gave me the appointment date for the technician and once he knows my tv problem I receive and email in my case to exchange my tv, thank

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helped me out

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very helpful with any questions I had about the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have on all my tv purchases

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have on any tv! Over the years I’ve made it a must to include geek quad on all my tv purchases. They are prompt, capable and stand by their products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My 5 year Geek squad warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a 5 year extended warranty for my Vizio TV. Recently had to have Geek squad come to my house. They replaced my TV with a new Vizio TVbecause of cost to repair it. I took my old Vizio TV to the nearest Best Buy and they exchanged for my New Vizio TV. With no hassles or problems. The agent who came to my house was freindly and new what he was doing. I woyld recomend that anyone buying electronics at Best Buy get a Geek squad warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great protection plan considering it’s only $19.99. My T.V. wasn’t displaying a picture only sound. Took it to the Geek Squad and they replaced it for me. It was fast and easy. The staff was also great! Biji was great, very professional, helpful and nice. This was definitely a pleasant experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ns. Blackshear

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get protection on that items that I purchased because you never know what may happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brilliant picture and easy setup!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never been disappointed with any LG item I have purchased, and this one is no different. Easy set up out of the box as well as easy to connect the AppleTV and LG soundbar. The picture quality is perfect, as is the size. I would definitely buy another.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oled quaility for a fraction of the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look no further, for the price you won't get a better picture than this. Almost OLED quaility, but way brighter, so perfect for a Living room with lot of natural light. Save $1000 and get this unit a try.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's ALWYAS good to get protection!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When buying ANY electronics it's always good to purchase the extended accidental warranty!! Better to be safe than sorry, right?? I have spent many of Thousands of dollars through BestBuy and I've ALWAYS gotten protection plans on every product I've purchased. Lets face it, accidents happen and BestBuy has always, literally, covered ALL of my products that have had accidents and I've never had an issue with them replacing the products per the agreements! I NEVER buy something expensive (or not expensive) without an accidental plan. EVER! It's a cheap and must have option in m opinion!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We appreciate having a warranty for our new TV. It gives us peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As electronics get more and more complicated and how susceptible they are to conditions it give me peace of mind. I recently had a 50" TV repaired in home by Geek Squad on the plan. They were quick, efficient, and fixed the issue. Without this plan I would have been out an expensive TV after only 2 years. I don't get this on everything I buy. But I buy it on a lot of electronics. I don't always use it. But without it I would have been out more money than the plans cost me.

    I would recommend this to a friend