Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 25436 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 171 Showing 3,401-3,420 of 25,436 reviews
  • Rated 5 out of 5 stars

    good to go

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives you the piece of mind in case something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superior and Professional Service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never purchase any electronics without the Geek Squad service. It gives me the peace of mind that I will not be alone if or when problems arise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always get protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always believe in purchasing extended warranty on expensive items and this TCL 65" Q TV was no exception. In the past whenever I had problems with my other TV's, etc. the Geek Squad was right there to make things right saving me a lot more $ than the Best Buy protection cost. It really is a good investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Damaged tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy exchange for my damaged Samsung OLED 77'. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great help quality personnel now. I will recruit workmen everybody to get the geek squad. I give them Too thumbs up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad came thru

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was accommodating in that they replaced my 5 year warranty that was purchased in April of 2017 and gave me a new one that started with my new TV purchased October 2020, they had to replace since my old tv that I purchased in April 2017 was damaged when it was sent to be repaired by Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I chose the 5-year protection plan.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    About 15 months after purchasing my 65 inch Hisense TV it developed a problem. Periodically, I would have to unplug the TV and then plug it back in in order to get it to turn on. The Geek Squad was unable to secure the parts necessary to correct this problem, so they delivered and installed a new TV. I was very pleased with this outcome and the prompt service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get the geek squad warranty with the the TV this was the reason I got it cause my old series 6000 was replace with my new 7000 cause of this warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful when I was frantic!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped me find out the Fubo is incompatible with my TV..they actually got me in touch with the manufacturer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope i dont need them

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dunno what to say here. I didnt even take it outta the box

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playing it safe

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it yet! Hope I never have to but good to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dead Computer Back To Life

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer froze up and I really needed it complete my taxes. I made an account, set up the Geek Squad Membership, and in less than an hour I was back in business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was done fast and he was friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent warranty had a problem with the tv i had bought they checked it out said it couldnt be fixed gave me credit and i bought a different tv im very happy with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Def good to have geek Squad Protection for my LG C2 42 inch tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad's Excellent Customer Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say about these guys. Over the years they have helped me in all kinds of situations with my laptop. They provide excellent customer service and they are professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad son los mejores

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Los instaladores son detallistas y perfeccionistas con su instalación dejaron todo de show

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Value OLED for the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best Value for money OLED. QD-OLED and very bright. All 4 HDMI ports are 2.1

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD 5 YEAR SUPPORT

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this support for many years now and it sure has cut down all the frustrations of any problems with a computer and Ipad and more. My computers have lasted much longer with the Geek Squad help too.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Connie. Thanks for your positive feedback! We love to help alleviate any frustrations with your tech so you can do what you need to do! We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Don't go without

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a burn spot in my tv and they couldn't fix it so gave me full credit amount to buy new T.V. no hassle will always buy this plan from them because of how professional they were with helping us and honoring what they said

    I would recommend this to a friend