Customer Ratings & Reviews

ULTIMATE MUST! This coverage is so worth it please make sure to get it!!

I do not buy extended warrantees as a rule, but for the great price of the 5-Year Standard Geek Squad Protection you cannot go wrong.

They have the best of quality customer service would definitely recommend for all your electronics and appliances!

Denise was very professional and knoedgeable about the claims process and made it very easy.

Well it’s protecting so that’s good! Haven’t had to use it so that’s even better

I always get the warranty when I buy TVs or high price electronics.

if you buy oled and qd oled like me u need this! they cover dead pixels and burn in enough said is a no brained decision u will have dead pixels and it will come in handy

The support when I came into the store was top notch. Incredible knowledgable and went above and beyond to answer my questions and concerns!

Always purchase the protection. It’s quick an efficient

I purchased a samsung 4k TV back in August of 2016 and out of nowhere it went out in January in 2021. Luckily I had a 5 year product replacement plan on the TV. I was able to have the TV replaced and was given a full refund by best buy.

Greek squad always available and helpful for all my items and they are very knowledgeable

We have had Geek Sqad for several years. Love that we can cover all of our devices. Any issues just take it in and drop it off. very quick and professional.

Geek Squad Product Replacement is just simply a NO BRAINER for any Best Buy product that will have regular use or has a “price point” that you want to yourself from having to spend again during the time it’s protected! Biggest thing you have to do...is not do anything malicious to the product...and it’s protected!

My TV was poorly packaged and arrived broken and cracked. One call to the Geek Squad and arrangements were made for it to be picked up and returned for a full refund on the TV and 5 year protection plan.

My wife Samsung went out geek squad was unable to repair it had no problem getting a gift card for full price of the TV used it for the standard warranty on my new 65-in OLED TV

I do not know why anyone would not get the Geek Squad Protection. They have always been extremely helpful and willing to solve any problem I have had over the years. They will replace your device with the protection plan, and I had this happen once with a camera lens. I was so glad I got the extended plan!

This product is quite resistant, the TV can be placed in various positions, it also comes with a large number of accessories to adapt it to different brands of TVs

5 years of protection is a must! Especially if you're buying expensive OLED TVs

They are great. Very Helpful. I love the 24/7 support they have. My son threw somthing at my tv but because I have the protection I can get the TV fixed.

I have not had to use it yet. And I pray I will not have to. But I am glad I brought it. This is my second TV from Best Buy. I never had a problem with the first TV.