Customer Ratings & Reviews

Love it grand daughter was very happy. And easy to set up

I have purchased a mini things through Best Buy and everything I have ever brought. I have never had any problems if something went wrong I needed to return it or if something was damaged and I needed to return it the Best Buy Plaza Airport Road is the best never had a hard time they have always been willing to assist me And I appreciate everything they do Best Buy really stand behind a products thank you guys so much. That’s why I will continue to bring my business to Best Buy. You have an amazing holiday. Be blessed.

The agents set up my tv and soundbar. They put in it's proper place and made sure it was working.

Hope to never have to use it. Definitely gives a sense of security if anything happens to the tv.

When I bought my Hisense - 55" Class H9G TV. I bought the 5 year warranty. It broke 4.5 years later. I took to the Geek Squad. They said it couldn't be repaired. I got all my money and put towards my dream TV LG OLED, So, I bought another. Highly recommend it. It was worth every penny.

I recently had the pleasure of experiencing the incredible service provided by Geek Squad, and I am genuinely amazed. From the moment I reached out for technical assistance to the resolution of my issue, the Geek Squad team displayed unmatched professionalism and expertise. Their customer support was prompt, courteous, and efficient. The technicians demonstrated a deep understanding of my tech concerns and went above and beyond to ensure a swift and effective solution. What truly sets Geek Squad apart is their commitment to customer satisfaction. Whether it's troubleshooting, installations, or general tech advice, Geek Squad has proven to be a reliable ally for anyone navigating the complexities of modern technology. I wholeheartedly recommend their services to anyone seeking top-notch tech support. Kudos to Geek Squad for their amazing service.

My television died and this warranty bought the newer version of my latest television. You must get the warranty from BB with their products!

This 5 year warranty is overall good due to having the best of best fix our electronics.

I bought a LG Oled TV. Best Buy extended warranty is the only one that covers burn in.

About 3 years ago I helped an old friend who is very technologically challenged by a 58” tv. I made sure she bought the 5 year warranty from Best Buy. Just in case. We the just in case happened and the tv failed. I called Best Buy on her behalf and was quickly and efficiently forwarded to a really patient and knowledgeable customer service representative . Following a few questions he informed me the tv was not repairable and that the full purchase price would be refunded. We talked about applying that amount to a newer better larger tv and within 5 minutes delivery date was set. We, of course opted for a new 5 year warranty. A few days later new set arrived and old one taken away. I installed the new set and my friend could not be happier. Great service.

The salesman was very helpful. I needed one with a certain size legs to fit on my buffet. He was very patient

Purchased two TV's and made sure to add the 5 year warranty on both. Not a bad price for both.

Good price for the time and coverage. Peace of mind for a small amount. Best Buy has the best coverage!

Purchased to replace my 65" thay died. Loved it so much that i purchased a second!!! Football looks great!!!

Geek Squad was very helpful in-store helping me find what I needed. I ended up taking their advice and went with the 65 inch Q750G and I love it!

An excellent television. Easy set up, beautiful picture at an very good price. Could not be happier with our purchase!

I'mI know that it's not a top tier television, but the picture is outstanding. am azed by the picture quality.

Great sound. Beautiful picture. Remote has everything just need to learn ot

I’m so happy with my purchase I love it this is the best purchase I made so far

OLED televisions have gotten much better about image retention and burn in but it is still possible no matter what they tell you. Best buy service plan states in its coverage that it covers Burn in on OLED televisions and as far as I know nobody else does no matter what coverage they purchase. Televisions these days aren’t made to last no matter what brand you go with it and I’ve read tons of reviews of flagship TVs going dead with months of purchase and many just after the one year warranty expires. It cost a little extra but I feel better knowing I’m good for at least 5 years.