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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30816 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 30,816 reviews
  • Rated 5 out of 5 stars

    The Geeks Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These gentlemen work every problem I have. And I use them a lot having little kids pressing buttons they shouldn’t. Broken or just a jam they get me taken care of. Even help me file for new stuff. Thanks guys for your help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the $20!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are worth it in my opinion, no matter what you may be buying. Often times, something may quit on you just as a year has passed. Twenty bucks just gives you a little reassurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Picture

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Picture......................................

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Always use it.

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Always get Geek Squad. It is the best. So so good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BB Geek Squad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A secure feeling to know the Geek Squad is available should I need advice or help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked on TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked on my tv that could not be repaired. Purchase price credited to new tv service. Repurchased on new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All the best

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the best I like Best Buy products all the best

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    give them a try

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad has made me a firm believer over the years. until I have a bad experience.... all hail geek squad! they have earned my respect. keep doing what you do geek squad. thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is the best tv out there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this tv! So much extras packed into this model and then some. I love all the user friendly interface and all the different features I am a loyal Samsung consumer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best way to insure your purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can feel at ease with any Best Buy purchase when you back it up with an Geek Squad warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    US ARMY RETIRED DISABLED VETERAN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This option is Greatly a Excellent one. The Geek Squad are Excellent at their job. Best Buy has one of the Best Warranty solving Problems or any issues with Products sold by them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the protection plan to preserve my investment, but time will tell when i call on them to hopefully remedy any problems that may arise with the samsung 7900u

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tizen Protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this option as to protect this $1000 unit. We had a great Samsung for 2 years with no Geek protection from BB. Any item that has potential of under-life potential will have this morning forward.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OMG So glad I had it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so amazingly grateful that I got the Best Buy protection Service plan cuz after 4 years and 8 months my LG CX TV started showing pixaware and I figured that I would have to replace it. And I forgot that I had the Best Buy protection plan. So I called Best Buy and they said no problem we shall replace it! I was in shock and also extremely grateful for that! Thank you Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good to have the right product for the right price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This screen protector is fantastic and I wish I could rate it 6 stars. In a horrific chain of events I tragically dropped my phone from approximately 4 3/4 feet directly onto cold hard pavement littered with gravel. (Dropped it out my car window) I hesitantly exited my vehicle and then proceeded to step directly on top of the phone which was screen side down. To my dismay I observed multiple cracks on the screen of my almost new iPhone 8. I then did the drive of shame back home where I could more closely observe the catastrophic damage to my phone screen. I slowly pulled it out of my pocket as a single tear ran down my face. Suddenly I was overcome with an epiphany. I had purchased and installed this glass protector on my phone. Is it possible that my screen was still intact? Is it possible that this 8 dollar product saved me from replacing my entire screen? I slowly peeled back the screen and was filled with joy. I haven't felt joy like this since I opened up my Nintendo 64 one 1990's Christmas morning. My screen was unscathed. I snapped a picture of the decimated screen cover, and gave it a proper viking burial. Thank you for your service tempered glass screen protector.The description of "ultra clear" is truthful: the clarity of my phone screen isn't at all diminished with it on. Because I have an iPhone 7, no protector can cover the entirety of the screen; this does, however, cover the entire flat part of the screen, unlike other protectors I've tried which were very visibly 1mm too short. The protector also doesn't cause any issues with functionality - touch sensitivity, 3D touch etc. all feel unchanged. The surface feels really smooth to the touch.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Rated 5 out of 5 stars

    Knowing I'm covered is worth it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind was worth a few dollars. Knowing in covered is worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase Geek Squad protection. The best part of Geek Squad is when your device is not repairable, they will replace it with a current like device or cash you back to what you paid for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sounds Like Good Coverage

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing bad to say at this time. The price was good.....$79.99 for five years coverage ( no accidental coverage ). Everything else is covered and they'll come to your house to fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend getting this for large purchases. I've never needed to use it. But it definitely is a peace of mind. I know people that have used it. I have a family member that Is a best buy manager and they fully recommend it as it does pay for itself most tye time

    I would recommend this to a friend