Customer Ratings & Reviews

So glad I bought the extended warranty for the Samsung 50in series 8 tv. The warranty I got was for 5yrs. The TV worked great for the past 4 years then the screen didn't show anymore. I called customer service and they replaced it with bigger TV for the same price I paid for the smaller TV of the same brand. Great coverage. Thanks BestBuy.

Fast quick reliable service. Showed up on time and was friendly

Well I would say that if you are looking for coverage get it!

wonderful peace of mind, is the best description I can come up with!!

I love the product, great customer service attendant.

Purchased to cover Granddaughters TV. Good deal for the peace of mind

One of the best AMC provided by BestBuy. It is always recommented to get this protection for the peace of mind for costly devices. Pros: 1) Excellent service. The excecutives how handle our calls will make sure we are comfertable and serviced well. 2) Ease of contact - 24X7 some one is available to help us. 3) Knowledgable service persons - The person who comes home for the service / at the station are well knowledgable about the object they are working on. 4) Excellent exchnage policy. If the object is non repairable, the company will refund the fill amount (including the tax) for an excange (if the same item is not available any more). The cons i felt on this program 1) Little more expensive than the other company AMCs. 2) Some time in-home appointments takes some time (but sure it will happen with in a weeks time )

This was a great product for the money.The service was great.

I love the peace of mind that this gives me, I have two kids under the age of three and I know far too well that accidents can cause some damage, but this offers me peace of mind!

Great protection love using Greek for all my product

I usually get the geek squad protection whenever I buy anything. I made a mistake one time and didn’t get it and lo and behold. I needed it and I will never purchase anything with a big dollar value without the geek squad protection ever again.

I love this program I feel good about my products being insured with Geek Squad

The squad mounted the tv and ensured all was working before departing. Excellent service.

Good TV, problems arise when one becomes familiar with the interface. Redundant steps to access content; antiquated format.

Definitely would suggest that 5 year warranty. Makes me feel safer with my purchase.

I got this plan and I have yet to use it and hopefully I don't need to since I bought a expensive tv but I know that if I do need it I wouldn't have to sweat with a replacement.

We have had and used Best Buy Geek Squad protection before, it is great. Also a good value for the price

I always get Geek Squad protection on my electronics. It’s just provides a peace of mind. Thankfully I’ve never had to use it.

Always helpful and accessible to help with products.

Love the warranty due to fast answers and fast response