Customer Ratings & Reviews

I have used the Geek Squad several times and they have come through for me, so they are nice to have as back-up.

I like having the insurance protection on my devices to ensure quick, easy repairs or replacement if needed

Used this insurance program and had no issues receiving benefits.

I purchased this with my LG G2 because, although they are rare, LG is not reliable when it comes to product defects. It was like pulling teeth to get LG to refund my LG G1 when he randomly died the first year of use (totally random and rare event). After taking months to get my refund I went with Geek Squad Protection on my next purchase. Best Buy has hands down the superior protection plan. Totally worth it on big purchases, in my opinion.

I was once a firm believer that the protection plans were a real rip off. I purchased once from a Best Buy competitor and out of caution I purchased the plan. Good thing I did. What a nightmare. NOW - I only purchase from Best Buy and I always purchase the protection plans. It seems a good policy for me.

Is what it is. Better to have one then to not if/when it craps out on you

We have worked with the Geek Squad for a past TV issue. It was really easy and issued was resolved I would recommend purchasing the Geek Squad Protection

Also great with geek support and call them and help u set up Tv

Glad to have this for a piece of mind! Have heard great things about the service!

This comes in handy when you buy a TV. I was watching it one moment the next it stopped working. BB exchanged my TV broght it out to me and took the old one off my hands

Feel a great sense of security knowing I have the added protection from anything happening

I think it's good to always purchase extra service and warranty protection for electronics/appliances and I got this one for a steal 2 years plus additional year warranty not bad and happy to have it

I paid for this just because I know how my kid eels in the last TV I had he damaged it so I paid the money for five years and I think this is a good warranty. I recommend everybody to get it especially if you know how your kids are and they like to throw things and stuff like that. This is a must have for your TV you guys.

The 2-year Geek Squad protection gave me peace of mind. They were helpful, fast, and professional when I needed support. I highly recommend this service to anyone buying tech products. Totally worth it!

Geek Squad is awesome! Great, friendly service!!!!

Always offers a quick response. Purchased a new TV an elderly family member and I couldn't be there to help. The squad walked her through the issue.

Good to have coverage for the electronics. Geek squad pricing is great

Bought a LG G4 oled and theres no way im paying this price wirhout the protection olan! Now my family has peace of mind that if anything happens, best buy will help us out!

Was super easy to get it on my product. Would recommend it.

I think it is worth getting for a peace of mind if anything should go wrong