Customer Ratings & Reviews

Best buy Geek Squad replacement protection is always good and affordable

Best buy Geek Squad replacement protection is always good and affordable

You can`t go wrong with the service plane from Best Buy

5-Year Standard Geek Squad Protection ,Very good service

The two-year plan is a very good plan only surpassed by the four year plan if you can afford it it’s a very good plan

Hopefully if I have any issue and have to use this I won’t be dissatisfied

This is good if anything were to happen to your device just in case

Techs that really do know what they are doing -- the first time ... so no repeated calls for the same problem

LG 86" tv Model:86UR7800PU ASKU:6553099 The picture is ok, the sound is fair, the remote is awful. Geek squad did a great job getting my broken tv replaced. I picked the wrong replacement. Hate the tv!

Gotta have this if you are buying expensive electronics.

Always buy a protection plan for any tv is worth it

I always get the geek warranty with everything I buy without fail!

Geek squad is a safety first type of thing: let the professional do their job

Geek squad are very attendant and they help you allways.

It is very reassuring to have a reliable protection plan for my devices. Geek Squad has an excellent reputation.

Always a good idea to have the Geek Squad insurance, then I don't have to worry about the new purchase.

I hope I never need this! But it's great it covers burn-in in case I do.

Had to use my warranty three times for my 4K Vizio TV. I'm very cautious and careful with my things especially if they're expensive. So it angered me to see that the Geek Squad techs scratched up the back panel of my TV near the screw holes. Forgave that since it's the back of the TV. Whatever. Then I needed another repair for a flickering issue. The agent and tech sent for diagnosis and repair this time where great and careful. But when I needed a third repair, the agent sent for diagnosis HIT my TV to "check for loose cables". He struck it three times on the top of the TV. Probably became angry after I told him I wanted a TV replacement cuz the second agent said I would qualify if I needed a third repair. Told him to leave my house. He said he would call back later to see if a TV replacement was approved. Never called and come to find out he set up an appointment for repair without informing me and the number I called the guy told me no TV would be replaced. Spent hours trying to place a complaint on this guy named ARBEN and it was a hassle on itself. Then the appointment he set up was impossible to cancel. They never came but to this day I get reminders through email to reschedule my appointment which I'm not going to. From now on I'm not buying any warranties unless I'm guaranteed a replacement instead of repair. Bought an Xbox One X a few weeks ago and rejected a warranty. Now if something breaks, I'd rather buy new than deal with the headache Geek Squad provides.

Better safe than sorry! Glad I could add extra protection for my purchase.

Best thing I did was join. They have been a life saver when my computer had viruses and other problems.