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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30603 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 252 Showing 5,021-5,040 of 30,603 reviews
  • Rated 5 out of 5 stars

    Geek Squad delivery and installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad delivered and installed the TV without any issues. They were very efficient in installing the mounting bracket (through stacking stone). They cleaned up afterward very well. They spent time instructing us on the use of the new TV. They hooked it up to our VHS/DVD player as well without additional charge. Nice job!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not buy any electronics without the Geed Squad service protection. It has been proven to be a great value for years!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best tv ever. If it’s not Sony, I always go for lg. Got this on clearance and it is full of features. Way better than it’s competitor.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    If the hassle of replacing is significant...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For most products I don't buy extended warranties or insurance. The price of the insurance is usually high enough that you might get a new appliance or device cheaply enough to take the risk. But for big screens and computers I get protection to protect me from the hassle of a dead on arrival unit or dead pixels or accidental damage. It is not just the unit price, but the reduction in time required to navigate the replacement that I am insuring.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have purchased peak squad warranties in the past, and I’ve always been satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't needed it yet but i hear good things.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From others ive talked to and what ive seen in the store i have no doubts about the quality of the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dont know yet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price for it was good but have not needed them yet butni do need a new battery in my beats headphone will update service after

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new Samsung TV was easy to set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My brother installed my Samsung TV with no problem. The instructions were to easy to follow.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage and protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan. Must have for expensive electronics and home appliances

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small tv already had a mount took about 15 minutes to replace old model with new. I highly recommend the geek squad protection its a no nonsense policy they will either repair or replace no ifs & buts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a must have when purchasing a great TV, you will have peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good and fast service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech came to look at my tv, could not replicate the issue but I had pictures and showed it to him And he took care of everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan for a TV purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not purchase a protection plan on day I purchased my 55 IN LG OLED TV. I had second thoughts after that. About 1 week later, I called and purchased the plan by phone. I felt at ease. The customer rep was very helpful and answered all of my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't go home with out it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well its geek squad. I don't buy anything with out it. Always been able to work any issues with the items i have protected by GeekSquad. Excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Maximum Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 years is unbelievable. That means I will still have a warranty when I get out of prison.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad answered all my questions. I'm glad they offer this service to people like me who don't understand everything about technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reminded us to utilize their service. Gave us notifications to maximize their services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decisive and Knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I talked with a Geek Squad expert for about 3 minutes, and they were able to take my symptoms and ascertain that the device was hosed, that it should be returned. That is a sign of a good expert, that they will make the right decision with authority when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Realistic protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope to never use but wish I had bought it last time when my tv started playing up after two years and I spent a lot more to get repairs completed.this time there won’t be any issues hopefully or it’s less than a dollar a week to guarantee resolution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bery knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful choosing the best option for a fathers day gift! Couldnt decide between a few diffrent TV's and they helped narrow it down

    I would recommend this to a friend