Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30606 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 261 Showing 5,201-5,220 of 30,606 reviews
  • Rated 5 out of 5 stars

    Another good geek squad service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although we probably didn’t need this, we purchased it so we have confidence if we had any issues in the future. Always good to have the geek squad available when you need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels good to be protected by a warranty that will cover majority of the things on the television

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love warranties

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The replacement under warranty was unbelievably easy. I always purchase extended warranties on big ticket items, thankfully my TV was still under warranty when it went out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my tv. I had in burn in last time and wanted a peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t get a TV without it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it! Changed my TV three times in three years due to normal wear and tear. For each replacement did not have to pay more $100 for my new TV (each a different brand). Never get a TV without this warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is good & quick and they mounted my TV and connected to all devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased extended protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly don't know how good their service is. I have heard good things, though. I bought extended protection in case something goes wrong with my TV, so hooefully it is good. I honestly hope i dont have to use it, lol.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the protection!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a dark spot on my previous tv after a year and half. Geek squad gave me close to what I paid for it. The 800 number wanted to replace the tv with a smaller one or give me close to 200 less than what I had paid for..make sure you go into your store if you are not happy! They will take care of you there! I love my store!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Pictures

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had any problems with it yet! I only wish that the sound quality was better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Julio helped me out, recommend my man for anyone looking for an install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service and above all they have people who speak your same language

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mounted tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tv mounted etc............................................................................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't used but hopefully won't ever have to.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I'll never have to use this 2-year protection on my TV, but in the event that I do I sure hope Best Buy will come through with a replacement.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good idea

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great to have a warranty on the event something breaks and geek squad is always super helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Your a Geek if You Don't Get the Squad!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With having two kids, who broke my last TV, it was a no brainer to go with the 5 year warranty! This will be the last TV I have to purchase for a long time, so I wanted to make sure nothing happens to it in the next 5 years!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the peace of mind.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel confident knowing that I will always have a nice tv to watch. I've had replacement with them before. Simple and quick replacement. I even needed a remote and they dropped it off at my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 2 year plan was great to purchase for my device.i didn’t have any problems with this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My device has not had any problems, but having the peace of mind that if it broke or malfunctions I could easily get it fixed. Amazing service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Protection for expensive purchases

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this 2 year warranty to cover my 55" LG LED Smart TV which as an exchange for a 55" Insignia LED TV that was deemed not repairable through my previous Geek Squad Protection Plan. Even though my TV was in limbo for over 3 months to get the exchanged one I felt it was worth it for the money. To replace the TV for a comparable one would have costs me well over $699.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    do recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do highly recommend to get this service for your product

    I would recommend this to a friend