Customer Ratings & Reviews

Have always shopped at Bestbuy because of geek squad.Great service and staff .Haventbdisappointed us yet at least not at University Bestbuy in Florida.I’m confident all others won’t disappoint either. Hopefully new yearly service is just as well as monthly per item service.

I used my warranty to get this tv. Well worth it. It did totally cover the entire cost but it did help. If your thinking about it then there’s your answer.

Purchased for the double oven wall unit. Have not had to use it yet.

The extended warranty though the Geek squad give you a 5 year warranty.

Overall a great deal. if it breaks within the time they will fix it. so glad i got this it has saved me so much trouble

Bought an expensive TV. screen went bad in 4th year well after manufacture warranty. Best Buy replaced with new TV INCLUDING INSTALLATION. I did some upgrading at the same time and paid for that. Great service and backup.

Purchased an LG-24" TV for child's college dorm room. She was able to call the GS to help her set up the TV. She was pleased with the information and instructions provided by the tech and they were able to get the TV set up quickly.

Anytime I buy anything from Best Buy I always put insurance on it . It’s great because if something goes wrong with it or it gets damaged they will cover it and fix it , if they can’t then they replace it .

Only used them once but I had a good experience with them. Since then I always add them to big electronic purchases!

The agents mounted my TV and connected all my devices. They were efficient and very pleasant.

Covers everything you need it to cover Haven’t had to use it yet but it’s nice to know it’s there

I almost always purchase the geek squad protection on my items and it has actually come in handy before. Very easy to use. I have peace of mind knowing I'm protected if something does happens to quit working or has an issue.

Ameizing..(……………….………………,,,,,,,,,,,,,,,,,,;,,,;,,,,,,,,,,,,,,;;

Geek Squad service is so GOOD, you'll almost want your equipment to break down. Which it probably won't.Just, if it does, you can count on quick and fair resolution of any concern. Which is why I am loyal to Best Buy.

Having burn in protection allows me to use my TV in HDR mode without worrying or babying the brightest. For the price, 5 years of peace of mind is worth it.

I love that geek squad helps with everything and if you aren’t satisfied with your situation or product they will make their best to make it better.

My first purchase of Geek Squad services! The technician who assisted me in store was courteous and helpful. I am looking forward to having this coverage for my electronic devices!

Great service. The geek squad team are so knowledgeable and very customer friendly. Definitely recommend.

I read the list of coverage and decided to purchase the 5 year plan to cover my 60" television. If it fails, the plan will repair it. Looks like good insurance against an unexpected failure just in case. I always keep my products in good condition and for long periods of time.

10/10 always get geeksquad! Love the protection and ease of mind not to mention every geek squad woman / man I've worked with had incredible customer service and tried to always handle any issue I had!