Customer Ratings & Reviews

I'm so happy I got the service plan for my new tv. It is nice not to have to worry about bringing the tv in to a Best Buy location if anything were to go wrong with it. It takes my worry away. I haven't had to use it yet and am crossing my fingers I won't need to. I consider it insurance.

Keaton was great! One of the best employees, I would recommend him to a friend or family whenever buying a tv!

Awsome a must have for kids! Since there so careless about there belongings at a yound age

Great price for great features. Exceptional value

I don’t usually like to buy extended warranties for appliances or electronics, but I make an exception when it comes to TVs purchased from Best Buy. I would so much rather work with the Geek Squad than directly with the manufacturer. It’s worth it for peace of mind.

Great deal always recommend getting a warranty on any product

Great service I should have got this before my first tv suddenly stopped working repairing was more money so I decided to buy new with geek squad now I am much satisfied geek squad have my back if any issue comes with tv

Great Service! Nick and Gordon were professional installers. Quick install and answered all questions. Thank you for the great service! Love the set-up and look of it. I would recommend to everyone.

very helpful and friendly when my tv began to face issues and explained the process clear and friendly

I haven't taken advantage of the service yet but it is good to have the peace of mind.

I decide to purchase the extended warranty because my previous TV only lasted 3 years. This warranty is for 5 years so I felt it was worth the cost.

Everything was great thanks for your service!!!!!!!

Great value for extended warranty haven’t needed for this tv. But I have had great experiences with the Geek squad on other items

Havnt had to use them yet so cant complain a good concept though

I’ve used GeekSquad before on other items, and it is always the smartest move you can make!

Worth having the peace of mind and it was affordable.

These guy's are the coolest geeks around. We love them!

I believe that the price for the cost of the insurance for the tv is worth it!

I have not purchased the protection in the past and regret not doing it. I purchased it this time because I had got it for another product and I liked how they applied it and gave me a new product as they were not able to fix it.

I obtained the 5 year warranty because we were purchasing a brand of tv that we have never owned before. I hope we will not have to use it, but we feel that if we do Bestbuy will make things right.