Customer Ratings & Reviews

i got my issue resolved that same day they had some really geat adise

I purchased a televison and of course I had to also purchase the 5 Year Geek Squad Protection Plan. It gives me peace of mind that if I were to have any problems at all with my tv I can count on Geek Squad repairing or replacing my product.

For my big-item purchase that contains delicate electronics, this seemed like a good idea, "just in case." So far so good, but you never know, and it does give me peace of mind.

Good!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Always easy to get ahold of! Great to talk to, and easy walk throughs. No frustrations or worries.

Have used Geek Squad before and are year happy we have this 5 year service on our TV

I have had nothing but great experiences with Best Buy when it comes to the geek squad protection plans. I have purchased them for all my electronics and If a problem has ever arose it was taken care of quickly... just how it should be!

Great protective plan. I have 3 tvs and 3 have been replaced or fixed in the last 5 years.

Its been very useful to buy since it helps ease the worry of it breaking

I like having geek squad, for the most part it has been great, I did have a problem with my laptop, brought it in, they sent it out to be fixed. They also charged me because they said the problem it had wasn't covered under my protection plan, but when I got it back, it still wasn't fixed, so basically I went with no computer for almost a month.

We have always bought Geek Squad protection on anything we buy from BestBuy... To us its just smart to buy it. You can't go wrong buying protection on electronics.

Love this TV. The picture is amazing. I love that it allows you to play Xbox through the cloud.

Worth buying this warranty and working with the geek squad . The geek squad associates are very nice and knowledgeable. Awesome service !

I bought the 5 year warranty because the TV I purchase was worth $4000. I don't have to worry about my TV if something goes wrong. I will be fully covered.

Great experience with this service Best Buy is great.

Excellent customer service and knowledgeable of repair concern.

The Guys mounted the tv to my wall, leaving everything in its original place! Remained in contact with me about any changes! Awesome customer service!

Great when u need it but kind of expensive depending on the product price

It's great to have the piece of mind this is there in case of anything.

Geek Squad Services are recommended especially for large UHDTVs. I enjoy the service in Culver City because they do stand behind their product in case the item breaks or is damaged in some way, and it's very much recommended. I would say get the five year plans if you can afford it since it does get costly when you purchase only the two year plans.