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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30788 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 489 Showing 9,761-9,780 of 30,787 reviews
  • Rated 5 out of 5 stars

    I'm protected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just wanted to make sure that my purchase was covered for any accidents. I've learned my lesson on not buying a extended coverage. I feel at ease now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed TV and door bell.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is nice to know if something goes south on tech or products, the Geek Squad will be there. Peace of mind is priceless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service worked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv would not pick up off air channels. Exchange for another tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally worth it. My cat broke my last tv so this is a no brainer for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are very adept in their services and it works so easily with them taking control of your computer while you stay in the comfort of your home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and connected all devices. The agent was very helpful and extremely friendly and never acted like he had to rush off to his next job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They carried my giant tv up my awkward flight of stairs up to my apartment for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always purchase it with TVs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No need for it...yet. Just purchased this with a new TV. I always get the extended warrantees. They've come in use many many times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Desk top

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to get a replacement part put it because monitor would not turn on. Once replaced it runs a little slower, but it still works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent price, works well in my bedroom. Only thing I disliked was that i can not downlod hulu on it…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek help setting up new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I contacted the Geek Squad when setting up my new TV. They couldn't help but put me in contact with someone who could.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service, when needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we have had to use our protection, it was worth getting, when they couldn't fix our old TV we got a new one Love that about the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 Year Plan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the 5 year extended coverage plan to give me peace of mind coverage for my new Toshiba tv. With electronic items, you never really know when they might fail.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    2 Yr Protectection plan just Incase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, I figured I better purchase the 2 Year Protection Plan for my New TV just Incase. I know I have had issues and problems with this type of Protection Plan Before on Different TV’s and items from Best Buy but I guess it really comes down to the peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helps me ALOT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best purchase of all! The help is excellent! They've given me so much assistance and taught me so very much! Everyone should get this!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents fix my computer problems and I haven't had any problems since.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great back up if you having problem with what you buy always a good ideal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy i got this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy i bought this as a extra sense of safty and protection for my car radio. Alsos good to know that if something goew wrong that it will be covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value and quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Value and quality. The sound is better than expected. Connects great with my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't beat it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy warranties are pain free and reasonable considering the fail rate these days. The pros will advise against it. But the minute you are out of warranty and it breaks, you'll be paying a whole lot more.

    I would recommend this to a friend