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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30787 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 491 Showing 9,801-9,820 of 30,787 reviews
  • Rated 5 out of 5 stars

    Television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to know that if something happens to my TV I can get help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty worth it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We buy all our appliances from Best Buy and always get the warranty and Geek Squad protection and have never been disappointed. They are helpful and easy to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got it for a kids room TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the first time I have bought the protection plan, anytime I have had to use it the process was easy and was well worth the purchase. It has saved me more times than I want to admit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SantaHelper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have for peace of mind and affordable well worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install my tv for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected sll of the lights

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best guarantee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very courteous staff, eager to assist, best value guaranteed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv was easy and simple to setup. Picture quality is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind with a big red bow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not ever needed to use this protection. In my opinion, I rather have peace of mind than wish I did and have to pay for repairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t go wrong with 5 year warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this protection because when you spend thousands on a TV and it breaks I just wanted the feeling that I am able to get a new TV hassle free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they held up to there end of the bargain. well worth the money spent. get it for any major purchase. great piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have 5 yrs of coverage from the Geek SQUAD!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service - Always Get The Help I Need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents are usually readily available and always stay with me as long as it takes to resolve my issue and don't make me feel like the dunce that I am! Worth the cost!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    First time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never bought a warranty before on anything because I never had issues with products. Always checked out items before I bought and took care of them. However this purchase was big one for me so since I saved $100 of the item I used that to get the 2 year full warranty,. So i hope it was worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Comprehensive Tech Support Protecton

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always hate spending money for limited product protection. However, the new Geek Squad Protection plan seemed too good to pass up. Knowing I have a few out of warranty computers in need of some tech savvy TLC, I know I'll get plenty of value out of this protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad showed up on time and finished up the job in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this with our new TV. I have not used it until now and hope that I never have to use. But good to have the geek squad backing me up if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for big ticket items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have item for big ticket items. Best Buy has always been good at honoring and replacing or fixing my purchases when needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Assistant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually had to have a tv replaced. Geek Squad made sure I knew it had to be removed from the wall to get replaced.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Protection for TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection for TV, good to have if I need it! Recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service plan covers all parts of the TV & remote.

    I would recommend this to a friend