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Customer reviews

Rating 4.7 out of 5 stars with 30676 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 550 Showing 10,981-11,000 of 30,676 reviews
  • Rated 5 out of 5 stars

    Great Protection Plan

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great way on how to use protection to help solve any issues might have

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for the positive feedback. I'm the same way and buy protection plans for all my products. Hopefully we don't need to use them but it's great to have the peace of mind. If you have any questions on the plan or anything else, please feel free to reach out either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 4 out of 5 stars

    Awesome coverage but pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always tend to get the protective coverage for all my tvs at best buy. I have yetto use it and I can say that is a good sign. But at least ill know ill have the protection in case something happens. Ive read the guideline and it sounds ok. Just wish it was bit less in price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I haven't used this service but really glad I purchased it. Reading over the Geek Protection I made the right decision to purchase it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service that is helpful and timely. Good add on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Plan is the best!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ALWAYS purchase Geek Squad protection. I haven't needed it for this purchase yet but when I did in the past i received excellent service!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection you can trust

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe it's important to get a protection on any TV over a 1,000 dollars just play it safe. Geek squad service is quick to help with any that happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection for a tv, great help and service when if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the investment to protect your product! Wouldn’t drive off the lot in a car with no warranty, don’t do it on your electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually always get the warranty because things go wrong. Have used several Geek Squad warranties and am satisfied with the adjustments: I walk out of the store with a new product!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always good to buy a warranty with your tv or anything you purchase just for a back up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad got my TV fixed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my Samsung TV. It was having issues with the display and BB got it all fixed. This service definitely gives me peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad protection. The accidental service is a must have because you never know what could happen to you new product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always help me to fix or replace my issues.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    TCL quality control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV looks great when it works, there is definitely an issue with quality assurance when it comes to this TV i have the same one in another room and it works just fine. The new one not so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Who wouldn't buy additional protection? I've always done it and it has worked for me. For some, it may be a waste of money, but when you need it, people regret it. I rather regret now then later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 Year Geek Squad Purchased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my 65" TV and New Clothes Dryer for Peace of Mind. I consider the Geek Squad Protection a necessity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is super easy to deal with. Best coverage in the industry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent work from the Geeks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 guys from Geek Squad were really professional and competent when installing the 65” tv and wall bracket. They set up all the WiFi, Bluetooth and cable connections perfectly. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope i dont have to use but if i do i know its there. Good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the cost for price of mind in case there is a problem.

    I would recommend this to a friend