Customer Ratings & Reviews

Great sense of security. Perfect for anyone who may need some extra assistance from time to time. Will definitely pay for itself.

Awesome service from agents and very satisfied with their service

I alwasy purchse the Geek Sqaud protection plan becuase it always comes in handy. Most products do not last as long as they used to.

I was allowed to exchange my television; however, I was not happy with the policy for larger televisions. Customer service insisted that a technician would come to my home to check to see what was wrong. I have a choose as to who I allow into my home and I did not appreciate feeling pressured to allow them to come. I requested a refund because they were unrelenting.

I've had a Geek Squad Service Plan for many years and have found it to be extremely useful for a variety of services.

Best Buy shipped an open box TV that was damaged as 'new'. It is not only insulting, but the gull to actually handle the product and drop it off this way knowing full well it isn't new is offensive. Delivery folks didn't even bother to take it back and passed it off as new. Now TV sales are over and I'm probably without a TV thanks to Best Buy.

Really glad for our Geek Squad assistance. Although telephone (especially supervisoral) help is lacking.

I have purchased several items at best buy. Each time I got the extended warranty and it was fantastic! In two instances, my returned priduct was not repairable. Both items were replaced

Excellent service! Highly recommend taking it. Absolutely a must for computers and monitors.

Quick to answer your questions. Fixes problems and gets your product back to you quickly. Worth the expense to add them to your purchases.

Took the extended service warranty because I have had issues in the past with electronics and our electric company playing with the voltages during heat waves. love the protection this affords me.

For the price having the peace of mind knowing it is protected if something goes wrong is more than worth it.

Worry free purchase when you add the extended warranty, the best in the industry.

I did get the extra warranty for the TV but haven't had to use it yet therefore can't really say how well it will work for me but I am hoping with it being from Best Buy it will work very well for me

High quality great connections perfect length love em

Love it......... the best ........................

I’ve only had to use GS once and the service was great! Nice having peace of mind for a few extra years beyond factory warranty!!

Great to work with. Explain issues well and wirk to resolve problem.

What they offer is a good security service for your electronic devices and a great piece of mind for you the consumer. Hopefully you just never have to contact them!!!

Based on the advice of the store manager (who had previously worked with the Geek Squad), opted for the protection. After experiencing how solid the Geek Squad service was, glad I did.