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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30811 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 840 Showing 16,781-16,800 of 30,811 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased their services and it was the best decision I made. I LOVE their customer service. Beyond expectations!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have when...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you have a large purchase like an HD TV you need to have the 5 year Geek Squad protection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of mind…worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always nice to have that peace of mind, and the Geek Squad is always helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality!!!! Mount it on that wall that tv looks amazing on it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Low price for protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope never need this extended warranty but the cost was worth buying it for peace of mind just incase I need the coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protect plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan. Haven’t had to use recently but have in the past for other products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was awesome, they came to check our old tv, was under warentee and had to replace it, they were quick and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bestrong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, employees were very helpful and u was able to take care of what I needed to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always there when needed! They have a great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is always available for help on items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have protection on my television set in case something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually when I buy something that’s electronic from Best Buy I usually get the protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It could be better had to use it once did not like that they did not want to give me a new tv just tried to suppose to fix it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad provides wonderful service and offers great protection for your purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I purchased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never thought I would need it, but sure enough..I did! The claim process was quick and easy and everyone I dealt with was awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpfull.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theagents that came out were very knowledgeable and very helpful with any questions that l had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every major purchase I make I always take advantage of the protection, hoping of course that I never need it but so happy its here

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use it yet but I do have them for my computer repairs and it is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to get protection for my tv. I hope my tv never stops working. Glad my tv us covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service if your items ver get damaged or just straight up dont work. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would Never Buy A Product Over $500 Without Adding Geek Squad Protection! Great Value!

    I would recommend this to a friend