Customer Ratings & Reviews

Already purchased an extended warranty, I know Best Buy will take care of me, if needed.

So glad I paid for this. Our TV stopped turning on after about a year and half of use. Since I got this service they are coming to make sure that it can’t be fixed and if it can’t it’s getting replaced for free! Can’t beat that!

Beautiful viewing and light to carry I liked the light border around the tv very elegant and huge

While I haven’t had to use the warranty yet, they’ve never failed me on the few past issues I did have with other warranties.

Very efficient and fast service from the guys good customer service

Hopefully we never have to use it, but in the past this service was well worth it.

The Geek Squad is wonderful. I had a stroke and needed help several times. They were great and walked me through to resolve any issue. I would never use my computer without knowing they were there to help.

Didn't not use this service! Do have the Geek squad warranty

Great technical advise always . You can always count on them

When I need them they are there and I’m happy after their done doing their jobs.

The price for this warranty is amazing and when the tv and install were discounted really helped with the funding of the entire purchase and it was and is worth every penny spent

Very good service, and often done in a day or so depending on the type of product.

Great tv for the price great job guys keep up your great job

Excellent value for the money. In my experience this kind of insurance from Best Buy has always been honored when problems have arisen.

We love this freaking TV it is officially the best thing in my house. Dont tell my wife

Thank you very very much may God continue to bless you

Good picture but a little glare. Difficult to manage wires into weatherproof compartment on the back of TV

The agents explained the process so i can install it on my own and connect it to other devices

Geek Squad is easy to work with, and their support is always helpful and professional. Great investment for protecting electronics long-term.

We were disappointed with our TV purchase as it gave us problems from day 1 however after speaking with Geek Squad, they sent a technician to diagnose the problem and scheduled a, immediate replacement which we are now enjoying. They were very easy to deal with and the 2 gentlemen who delivered our TV were very professional and their communication with us regarding arrival time was excellent as we were able to ensure we were there to receive the delivery. all in all, they were fantastic to deal with from the 1st call,