Customer Ratings & Reviews

Outstanding tv for the price! I bought a second Insignia Nocmv 2024 and its great also! Very happr with Best Buy

You can never go wrong with extra protection. Especially when it comes with zero parts or labor charges. And you can go into any Best Buy to make a claim.

Service's great staff was very helpful and informative.

They did a wonderful job setting up my TV. Thank you, Geek Squad,!

People are very helpful very beautiful customer service

I've used geek squad warrenty in the past and they do honor there warranty and this plan is price great for product i purchase.

I always get a 2 year or 3 year protection plan with anything buy from Best Buy. Although we already have the my Best Buy protection plan

Excellent service on time no hassle, Called store they sent repair man out he kept appointments as scheduled... New TV was delivered no questions asked.

The Qeek Squad is excellent! They have helped me so much. They keep my computer running like it should.

This is an EXCELLENT service is good to have you never know when you going to need it

Very professional and and all questions and concerns.

It's the best protection plan I've bought. They came in and did a same-day repair on my TV and it was up and running. When it started having issues again and eventually died on me, Best Buy set me up with a new model of the same TV! Came the next day and dropped it off along with recycling the old TV for me. Gave me piece of mind and save me a lot of money.

I've used this service to install my TV brackets to hang my TV and set up my surround sound. Awesome job guys.

Great coverage for big appliances, its a must when you want to be protected

If I could give it 0 stars I would. I bought a 77" Sony OLED from them a year ago. My previous TV had been broken by a Toddler visiting my house so I asked the sales associate if their protection plan covered a cracked screen like a toddler throwing a balloon weight through the TV. He assured me that it would. Well... we moved and guess what, after taking all the precautions to make sure the TV did not suffer any damage, the screen cracked. Best buy now states they don't cover cracked screens on Sony OLEDs... I was conned into buying an expensive warranty for the sole purpose of accidental damage on a TV that is now useless. Beware, their sales associates don't know what they are talking about. Looking at it in the best light the sales associate sold us the wrong protection plan. In the worst light, he conned us into a membership with basic protection plan to get a bonus or some kind of kickback when what we wanted was the protection plan with accidental damage coverage.

Geek Squad has been great! after 4 years with no trouble, they came out 3 times and finally replaced my TV. No complaints!

This service is a must have for all of your purchases. There is no haggle-they replace or give you credit immediately. I add it to all of my purchases.

I always get the warranty package!!! Highly recommend! I had my previous TV from Best Buy and it went out after only 18 months. Best Buy replaced it and reinstalled the new one at NO Charge!

I have had geek squad in the past and they fixed a TV for me after 3 years I had a great experiencein the past and purchased a five year plan with my new 85 in TV

Hope to not need to use it, but peace of mind knowing I have protection in the event I do. I have used GS protection in the past and it was well worth the small up front cost.