Customer Ratings & Reviews

Got this for piece of mind. Hope I don't ever have to use it but have it just incase. Why not when you spend almost $2k on a TV, you want that extra coverage

Geek squad always up to the task and gives me a sense of comfort knowing my items are always protected!

Appreciate having the protection of Geek Squad! The ease with them is great.

They have kept my devices safe for all this time. Great value for the money.

Just always get this. Its saved my @** so many times, with tvs, speakers, headsphones. Just spend the money, its worth it.

We hope to not have to use this service but is nice to have it available. We feel like it will be good protection on the procduct and good comfort to know we have it.

Always get this if you can, definitely worth the extra money

Fast ,.............................................

The agents helped out a lot took care of all the needs, I didn’t score 5 stars it took a while to get eveything done

I would suggest buying this coverage for expensive items such as TVs, laptops, cameras, etc. and for open box items. No need to buy it if you are pretty careful with your devices and if you are on budget, except for TVs which might give up at any time of its lifetime. Other devices might have a manufacturer's warranty, but if you can afford it, I would suggest still buy it for peace of mind.

I am the type of person that would rather play it safe and be covered than to take a chance and be surprised later. Since my knowledge is not very good on fixing things buying the protection plan gives me piece of mind that if ever I need help someone knowledgeable will be there for me.

As a former employee and someone who still shops at best buy a lot getting the protection plan is a no brainer for TVs and anything that has the "accidental handling" plan.

I bought an open box TV and it had a small burn spot. I called the service and they came out and fixed it. Now I basically have a brand new TV. They were extremely professional, knowledgeable and helpful!

You can never go wrong getting the warranty! Definitely worth it!

I wouldn't buy a thing without The Geek Squad protection plan especially a big TV that hangs on the wall.

While we haven't had to use the service, it's good to have the reassurance that our new TV is protected. The cost is worth the piece of mind

The geek squad is always important to me because I am technically challenged. I have it on almost everything i purchase from Best Buy.

The agent was knowledgeable and very polite. Wasted no time figuring out my issues. I suggest purchasing the 5 year warranty on all larger TVs. It worked well for me.

Fortunately we have not had to use the geek squad warranty on our new TV. The TV is up in northern Wisconsin so next summer will be when it gets the major use. Got the warrantee is I have had experience with receivers and not getting the warranty. Not so good.

It is a wonderful product to have and I’m glad I purchased it.