Customer Ratings & Reviews

Dont buy from best buy!!!! They used to be good my TV messed up and we called them cause they can be fickle on what they do and say. Ive returned tvs for store credit before to get another brand cause the one i had has issues. This time I asked about it and they said i would have to have it brought in then sent off for repair. Or someone come to my house ive had people steal from me before i do not let people in my house. I told them that I wanted to do a warranty and then was going to buy a more expensive tv. They told me that i could not do that then transfered me to a supervisor who said yes it would be ok let me get you to another department. That next department pretty much told us to send it in or nothing at all. So like normal fashion with best buy its up to if they feel like letting you do it or not. I just had swapped out a bad router for a better one and guy at register said yes you can do this. But about a month or 2 later they wont let me exchange my tv? It has panel issues I spend most of my time at home due to not being able to work cause of a back injury so if i have to send my tv back for repair i will have no way of watching tv. But its cool i wont be buying from best buy anymore and i have slowed down over the years buying from them i was an elite member spending over 7k a year with them but as i said no more.

If you buy electronics that are more than 1000 dollars, you should have this protection. I have used it twice and it was easy to get a replacement both times. Figure after a year, the television you had will be outdated and if something happens, you will get something that is comparable.

The protection offered thru geek squad is by far the best electronics protection out there

Absolutely recommend adding a Geek Squad protection plan to your purchase. They are extremely helpful and can save you a lot of money and trouble. They replaced my tv and the process was very easy.

Insurance and stress free worries of you purchased product. Protection of your investment.

Love this tv. Its so clear and no issues at all. Its big and so affordable. Great tv for the price.

Happy with the service and quality. I’ve used this product before and it works

Excellent store to go, staff is super knowledgeable. Super attentive, my store of choice

Gives me peace of mind knowing my tv is protected from any accidental damage or breakdowns

Really good product, bought for my brothers room and he loves it!

I have had Geek Squard service for my last 3 flat screen tvs . Great service .

Geek squad service are too good from best buy I recommend to everyone.

The agents are good people who are professional and good at their job.

Amazing service, very attentive and great with answering any question I had. Thank you

This is a must have if you use your TV daily! I replaced my TV with a small cost to upgrade and include the new protection. I will always purchase this with all the TV's I intend to use daily.

I haven't use my warranty yet and hopefully i don't have to.

I haven’t had any problems with it yet! I only wish that the sound quality was better.

It's worth having and I recommend it to anyone that's thinking about it!

Geek squad does do a great job at repairs. However trying to get ahold of someone and get something lined up is impossible at times. As long as you are patient they are a great addition to your purchase

Because we got this TV for my parents, we thought it wise to get them the protection package as well! Am grateful we have that safety plan in place for whatever might happen!