Customer Ratings & Reviews

Very helpful and useful for any electronics will help out with any issues you may have.

So far my expert with geek squad has been ok, I haven’t had any issue with getting things repaired and fixed.

I have had two large tvs break and been fortunate enough to have the geek squad protection. In one case the tv could not be fixed so I got what I spent for a new tv. In the other case they were able to fix it. I would give it 5 stars except that in both cases it took over a month to get the service. That is way too long.

This was a must have with my purchase because I brought a T.V (insignia brand)from Target and it lost brightness , I didn't purchase insurance but I did have proof of Purchase and they couldn't do anything for me and I had the Television for about 4years.I was so hurt because the T.V looks brand new.I learned my lesson so I made sure with this purchase I had insurance added.

Excellent service knowledgeable technicians. The most comfortable warranty/protection I've purchased

My last TV had issues and thank goodness I had the protection plan. My TV had to be replaced. It was done quickly and the people were professional and well trained.

This is just the best. Would buy again!! Best Buy is just the best enjoy buying my electronics here :-)

They do such an amazing job they are so smart and fast and helpful very energetic and get the job done

Just not long enough, seems like we should have went with the 5 year plan and all would have been okay

That day they did a great job helping thanks you help low prices

I obtained the 5 year warranty because we were purchasing a brand of tv that we have never owned before. I hope we will not have to use it, but we feel that if we do Bestbuy will make things right.

If your going to invest in the top of the line entertainment then you need to get the protection for it. I learned the Hard way! I now have peace of mind knowing that if my purchase breaks it will be fixed and covered.

Easy to Use when you’re app isn’t working, my app wasn’t accepting my card and I bought it as an option

Bought a Hisense 50 inch tv in 2017 and it had a problem with a line in the picture. Geek Squad came out and stood behind the TV and gave me a full refund to buy a new TV. Very happy with the outcome.

After your failed phone evaluation, The visit from technician was able to address my broken TV in two days after a wasted two weeks of phone service!

I always get a protection plan for any big ticket items. You never know what can go wrong. They are usually good at repairing or replacing items when things go bad.

Would recommend adding coverage , reliable and a good price

Definitely a great add on. If you don’t have it I would suggest it

Took a chance when this TV went on sale and wondered why, Well happy to say I have had no complaints so for and what a great pic with so much detail, Not a lot of 4K out there yet but the up-scaling from even standard DVD and Blue ray is really good. Great pic and easy to use tv

Insurance for your equipment at a good price. Easy to get at check out. Gives you peace of mind.