Customer Ratings & Reviews

Good service to have they are very knowledgeable people

The representative was very helpful and friendly she explained everything to me

I have always had the geek squad protection and have had excellent service and experience with this service.

The kind lady asked me the right questions and was able to solve the issue with minimal time and even less aggravation. I always appreciate intelligence and attention when dealings as a customer.

We always get the geek squad service When we buy tech/tv equipment from best buy. Service is 24/7. Usually service completed in one session. Agents usually very helpful and patient.

The agents that come in are always knowledgeable. This has been a great way for us to have so many things done - from hanging and setting up TVs to working on our laptops and desktops.

Always get the 5 year warranty with large purchases! Worst thing that can happen is you have peace of mind for 5 years. Best case, it fails after 4 years, and you get a brand new one!

We always purchase extended insurance with GeekSquad. They have always been very professional and helpful.

Easy process. Quick service. Respectful humans. Would recommend

Easy to understand, good communication. Was given clear, concise answers to all questions

A regardless service. All the staff very good and efficient.

Good to have 5 yrs of coverage from the Geek SQUAD!

They mounted and set up my TV and my remotes, great service.

Is great to have piece of mind if something goes wrong.

We have always bought Geek Squad protection on anything we buy from BestBuy... To us its just smart to buy it. You can't go wrong buying protection on electronics.

I almost always throw on a warranty because you just never know when it'll save you money in the long run.

My last TV died after 2 years. So with my new 75” Samsung tv purchase, I had to get the 5 year protection. Best Buy gave me a deal on the service plan to ensure I was covered. It is a lot but cheaper than buying a new TV.

i thing those kind of warranty extensions are always useful..my tv burned at house at fire i could not get money back but, they refund the money from protection ..not full amount but for one year usage i did get $75 back..fine

I love the geek squad they help me all the time with many different things

The Geeks are the best and good at solving problems and making suggestions.