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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30403 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 608 Showing 12,141-12,160 of 30,403 reviews
  • Rated 5 out of 5 stars

    1204

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very helpful and neat. They help me setup up everything and answered all of my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This staff is extremely worth the extra money. I paid for the lifetime and though pricey, it has come in handy several times already.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad know there stuff. Always friendly, has the answers and repairs our personal computer's everytime.. Thanks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it yet probably wont need to but ive never had a probably with this service on the past

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it yet probably wont need to but ive never had a probably with this service on the past

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great knowing that i can rest assured for the next 5 years. So far haven't had to use it but its good knowing that I have geek squad for the next 5 years if anything goes bad with th tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The guys that came out to install were great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and courteous! Showed me how things worked, made sure I had the manuals, and answered my many questions. Very knowledgeable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am so happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy that I bought this it makes me so it is that all my accessories and computers are covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing Geek Squad for today's TVs is almost a must with the amount of technology they have in them. Geek Squad will cover from must failures that are not covered from the manufacture.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money. 5yr protection means almost 5 yr.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv went out 2 days before my 5yrs were expired, told me they could not fix because it expires soon and they cant scheduled an appointment with in 24 hours. In my pictures you can see when i purchased it and the date of my review

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t have to use my Geek Squad protection policy but is cool to know that it’s there. I’ve had to execute one years ago and it was worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rarely have had to use, but when I do never any hassle or issues. Great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didnt think id like this prodyct but I do! Love love this product!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Nice For The Price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Very Good Smart TV for the price. I like Samsung's other electronics and computer components as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good to have to keep computer working.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was great to have for the work done today. keeps my laptop working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love those guys!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    smart and patient and very, very knowledgeable and to this day continue to be

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this item incase of any damages to come in the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this item incase of any damages to come in the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I don’t have to use this service but I’m glad I got it didn’t on my last tv a Samsung and it died just outside warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money and knowing the particular item or items are covered

    I would recommend this to a friend