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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30418 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 685 Showing 13,681-13,700 of 30,418 reviews
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an absolute must have ... especially when purchasing high end products ... it s not a matter of if but when

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get geek squad protection. They repair and replace

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Returns to Home Screen while watching

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s fine for the price but it shuts off when it wants far too much. I’ve only had it a little over a year and it been doing it for months before my year came up. I mean even while watching a program it’ll go back to the Home Screen. It’s so annoying. If I had of remembered I had protection on it I would of took it back sooner. So I’m going to take it back after just checking to see if I have coverage for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection for television is always a must for any major purchase… I would recommend to get this protection so you don't have to worry about what you purchased…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection covers everything. No worries and easy to exchange of replace product with no hassles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I never have to use it but it is a good thing to have just incase ...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this protection plan for peace of mind. Hope we don`t ever need it but if we do, we have it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Shipping issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How long does it take to ship an item for repair in the same state?? I dropped off a tv on a Sat. and saw on Wed. that its still at the same location..the service center is approx. 60 miles from the store. I will updste this if i ever get it back...fixed that is. But 4 know the 5yr warranty is not worth it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy my expensive electronics from Best Buy solely because of the protection plans. Never had a problem using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was certainly affordable. Luckily I haven’t had to use it yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insured…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can never go wrong with geek squad protection. I feel, well…protected with their covering.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended TV Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales Rep was professional and informed of the available maintenance agreement for the 43 inch new TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its the best plan ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the geek squad. & the one time that I needed it they were right there! just the house call alone paid for the extra 5-year warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope that when I need to use this warranty it’s available

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow what a great job by the Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonder ful agents that followed all Covid protocols. Felt safe and they were wonderful with the installation

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Extra Year of Protection Worth It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my mind, getting the 2-year Geek Squad Protection was well worth it for the peace of mind it offers, above and beyond the standard 1-year Sony warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a great experience with the protection plan. I will always recommend friends and family to get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service product for any purchased items at store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product protection is important to us!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service at Best Buy makes me feel comfortable and assured with the protection of my purchases! We have been pleased with their service prior to this purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always bought the warranty so i have it if I need it, not need it when I dont have it.

    I would recommend this to a friend