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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30820 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 737 Showing 14,721-14,740 of 30,820 reviews
  • Rated 5 out of 5 stars

    Service Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service to have to ensure your products last a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with my warranty purchase! Gives me piece of mind in case anything should go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounted my TV and connected all the cables. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't ever beat the Service and price for Value with Geek Squad. This is the reason I shop at BEST BUY !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope that when I need to use this warranty it’s available

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security! Security!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great knowing that I’m covered if there’s a problem with the product I purchased. Help is only a phone call away

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sevice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t beat the service from the geek squad especially Carlos in Dubuque Iowa is the best service and goes out of his way to work with you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why do we need to review this he optional warranty? It’s worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy geek squad should be purchased with all major items.we have used them ,they are better than Great.all the service techs really knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I can count on Geek Squad to solve my comp problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I value Geek Squad. Wouldn't know where to get help otherwise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Brainer - You need Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy extended coverage is a must for your TV. If you don't get it, your investment is not protected. What are you doing, man?! BUY IT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It helps my TV if I ever break it, I don’t know what else to say about it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bruno2008

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung TV has been really good. Quality of the picture is nice. We like the remote. Have had no problems

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good enough to put in your moms living room. would buy for dad too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always on point never going with anyone else thanks GS!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Excellent support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a nice experience with geek squad while purchasing and installing it We hope it contributes Thanks bestbuy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I don’t know

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really can’t rate them for this product seeing as how I haven’t really utilize the geek squad service for this purchase. However I have had dealings with the geek squad with other purchases so I rated them a 4

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase geek squad protection for items bought at Best Buy... boys can be hard on electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent needed the Geek Squad yet. But I will say that the associates were very helpful in finding the right TV for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used this protection in the past and am pleased with the value and security it provides

    I would recommend this to a friend