Customer Ratings & Reviews

The geek squad people are nothing short of amazing.

I am very, very thankful to have access to this help.

Good service for any huge purchase you get at best buy. Must have!

Sound bar was installed with a completely hidden wire install

The Geek Squad agents came and connected my tv and all other components.

If you need protection I would recommend getting this

Geek squad was great in helling fix a few things wrong with my computer

Always good to ah e protection on high purchase items

The coverage is great, and you would be silly not to have it for the money it costs. Great peace of mind!

I purchased a TV with 5 years protection plan. After experiencing a problem, I contacted Best Buy, expecting support through the 5-year protection plan I purchased. To my surprise, they told me their protection doesn’t start until after the 1-year Samsung warranty ends, and refused to take responsibility. I then had to go through Samsung, who eventually admitted they couldn't fix the issue and ended up refunding me for the TV and taking it back. When I returned to Best Buy to get a refund for the protection plan (since the product was no longer with me), they said it was already "in use" and deducted money for the days that had passed, even though they never actually provided any service or support. they refused to give me support and pushed me to contact Samsung. Don’t trust Best Buy. They sell expensive products, and even if you purchase their protection plan, they’ll find a way to dodge responsibility. You're better off buying elsewhere.

I purchase this product for everything i but here is the best

I always buy the Geek Squad on all my purchases from BestBuy.

I always try to purchase geek squad warranty it’s worth it

Bought the plan just incase something happens. Geek Squad will fix it

It is comforting to know that if I should have any problems The Geek Squad will be there for me !!

Haven't had to use this insurance yet but have had it in the past and it worked well. Very Helpful

This service replaced my 3 yr old LG with a better product from Sony. Helped me make the choice w options.

Great buy to have this protection and they were very good at explaining it and not trying to force me to buy it

Hope to never use it but it’s a great peace of mind

Definitely worth every penny! Watched my favorite movie as soon as I bought it and it was a whole other experience.