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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30845 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1086 Showing 21,701-21,720 of 30,845 reviews
  • Rated 5 out of 5 stars

    Great problem solvers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great to have the Geek Squad available to answer questions on the features of my new Sony Smart TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get the geek squad coverage! We have had to use it with serval items and it's never a hassle!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best, if not the best warranty I've seen so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a hit.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad warranties are always a hit. Great service and always on point with their guarantee

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to deal with!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an issue with one of my tv units called up Best Buy and they came the next day and resolved my issue..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a must have for any family with games head phones ext..........

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fact that they cover any three dead pixels in a 4K TV for five years I feel like it's a win-win.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    KDOG415

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good customer service and helpful will come back soon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a must buy, I love best buy and the insurance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Standard geek protection purchased with my lg tv works well

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Gateway Springfield BEST BUY is USELESS.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this service or at best buy, period. When you try to return your TV that had a display failure 30 days after purchase, they will send you home woth the non-functioning TV and tell you to call a 1800 # that is unable to schedule your "service" in the next 2 weeks. But you cant return it... good thing i paid for the exended warranty. You can only return a product to the store for 15 days after purchase. They would rather pay a Geek Squad to drive 1 hour plus roynd trip to try and repair a $250 tv rather than exchange it in store and send the tv(still under manufacturers warranty) to repair. Worst customer service I've had from any business in at least a decade. If i could give no starsor a negative star review I would.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greats protection for a great investment. Takes care for anything happen to your product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that setup & mounted my son’s TV were quick & knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the protection plan and it was a very good price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GEEK SQUARD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I HOPE I DON'T EVER HAVE TO USE IT , BUT IT'S GOOD TO HAVE IF YOU NEED IT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and all it's components are safe

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love having Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime I have a problem with my tv Geek Squad is always one call away!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was friendly, professional & helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad delivered my tv as promised & worked within my time frame.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I got this service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and efficient installation and setup all my devices appropriately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took the 5 yr warranty as I have tv in the garage. It covers anything including accidental

    I would recommend this to a friend