Customer Ratings & Reviews

Haven’t had to use, but peace of mind if any issues arise!

We haven’t used insurance yet, I hope won’t need it, but knowing that TV is insured, there’s not worry.

These guys are the best of the best. They come in and get the job done. We truly appreciate the two guys that has came out to our home. Very professional and they know their job.

Good service easy going people quick to respond gave me the info I needed

I have not used the geek squad for my new tv and hope I do not need to but I have used them for a laptop in the past and was very pleased with their help.

I always purchase the Geek squad service. I watch a lot of television. My tvs break down, I take them in and the Geek squad service is honored. I get a new tv.

I purchased the 2 year protection plan for my 42inch Insignia fire tv. I really hope I dont have to use it, but it makes me feel better to have it.

Very professional and very nice. Answered any questions I had demonstrated how to work everything. Couldn’t avast for a better service

I purchased this protection with the above Samsung TV and wall mount. The previous TV had problems after purchased and was finally replaced with a new Samsung TV with the protections.

The tv is a very good overall. Just needed a simple one to plug a Roku in. The picture is beautiful and works beautifully overall

I love geek squad because they’re upfront with everything and they come fast to repair your tvs and any other items you purchase.

Agent came and hopefully gave his honest opinion. Said cost of repair would exceed cost of tv

I have had things break, stop working, and even get so hot, it smoked..lol.. Yes, I totalled out a vacume cleaner lol.. They stood up to warranty and replaced my items..

I hope I will never need it but I'm super happy I was able to purchase this protection for our tv.

geek squad are very helpful . i ask them about . thing's . they are so helpful.

Great add on service, very knowledgeable, Would by it again

It is nice to have a warranty that can be handled in store and not by mail or over the phone. In home warranty work can be provided on large items. And I set up the auto pay so I don't worry about missing a payment.

Especially with kids and todays merchandise. I believe things are not built to last so an issue is sure to come up. Also, kids throwing things around can easily hit the tv and break it. This covers that and more.

Absolutely the best purchase, I have always bought it And complete confidence in Geek Squad for years now on every purchase from Best Buy

They cover everything except accidental damage. Understandable for their risk involved but this as is is still a good value. $80 for 5 years extended manufacturers warranty is still great. If they can't fix it then they will replace it.