Customer Ratings & Reviews

Many people say these extra protections are a waste of money, but I do not agree I always buy them and I always benefit from them

Great TV! Light weight and color resolution is amazing

I don't usually buy the protection plans on items that I purchase, however when I bought my 3-D TV, I did. Now I'm glad I did as my TV has a sound problem, and It will be fixed at no charge to me

I’ve never had to personally use geek squad but my moms tv broke in 3 years and this protection covered her tv so she didn’t have to buy a new one so soon

I got this for the TV, and while I have not yet needed to use it, for the price you can't beat the insurance. When I have used their protection plans in the past they have been great to work with.

Excellent picture and the sound is very good. And very easy to set up.

The protection that geek squad provides is un matched. It allows you to deal directly with then and not have to deal with the items manufacturers for any problems with your products

A great protection to have if the item cnt be fixed you can switch it out for a new one I would recommend

Haven’t had to use it, but glad I have it just incase.

I like having the backup in case i need it but have luckily not had to use it

The delivery guys were great and very courteous and clean. I could not tell that they entered my home to delivery my TV.

Thank you for makes everyone lives easier. They installed quicker.

Mounted on wall with plumbing and electrical inside so they located and safely mounted bracket and tv then set up and connected all divexs and bundled cables

There is no way I cannot get a warranty with any Best Buy electronics. I considered the warranties closures they have honored them fully. A++

Best buy has the warranty Geek Squad. Haven't had to use them yet. But in the past on a receiver I bought had some issues several times so they gave me a new one. Great customer service.

If you buy a Samsung TV you better buy this, their customer service sucks even if you are right outside the warranty...I mean days...not months...buy the Geek Squad warranty...just do it

We always buy the 5 year protection plan on any TV we buy from Best Buy. Just replaced one that was no longer repairable. Good investment.

Having geek squad protection plan is the best thing to protect any device. I’m happy that I got it to have piece of mind.

Got the coverage that I needed for a reasonable price.

I buy this guarantee because my old Toshiba have a screen problems. The technical evaluation, results on damaged screen. I changed my TV and not problems.